Freelancer profile translated to English.

Description

I am a trained IT specialist with experience in IT support. My focus is on pragmatic, understandable, and reliable solutions.

I support with the setup and optimization of workstations, PCs, and laptops, troubleshoot hardware and software problems, set up backups, and help with network, WLAN, and printer issues. Microsoft 365, email configurations, and general IT support are also part of my daily routine.

Clients appreciate my structured approach, quick response times, and clear communication. The goal is always a clean, sustainable solution to ensure systems run stably and failures are avoided.

I am happy to provide project-based or short-term support – remotely.

Languages

German
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

Gibb
Apprentice IT Specialist EFZ
DIGITAL AND IT
March 2024 - Today (2 years and 5 months)
Bern, Switzerland
I am currently completing my apprenticeship as an IT Specialist EFZ at GIBB Vocational School. I am also attending the BM1, which is also located there.
Linux Ubuntu SQL Windows Server Project Management
SCHNEEBERGER AG Lineartechnik
IT Specialist EFZ
MECHANICAL ENGINEERING
February 2024 - Today (2 years and 6 months)
Langenthal, Switzerland
I was employed as an IT Specialist EFZ, working in both first-level and second-level support, and also leading projects.

I am still doing this as of 26.01.26.
Customer Service Project Management Powershell Microsoft Azure Windows Server