About Miguel Jesús
Spanish
Native or bilingual
Experience
- Idoose RobotikTechnical Support SpecialistOctober 2025 - Today (10 months)Location: Andalusia (Geographical Mobility: Huelva, Seville, Cordoba, Malaga, Cadiz)I currently hold a key role at Idoose Robotik, focusing on resolving identities (ID) and managing critical Service Delivery Points (SDP) in the autonomous community of Andalusia.My work combines technical expertise in automation and robotics with a deep understanding of service infrastructure to ensure operational efficiency and security.My Key Responsibilities Include:ID and SDP Resolution: Investigating and resolving complex incidents related to Service Identification and Service Delivery Points (SDP), ensuring business continuity and customer satisfaction.Strategic Regional Support: Providing specialized and strategic technical support through extensive geographical mobility in Andalusia (Huelva, Seville, Cordoba, Malaga, Cadiz), optimizing regional infrastructure.Implementation of Robotic Solutions: Collaborating in the implementation and maintenance of Idoose Robotik's automation solutions to improve management and problem-solving at SDPs.Analysis and Optimization: Analyzing failure patterns and bottlenecks in service delivery to propose and implement proactive improvements.I am proud to apply Idoose Robotik's cutting-edge technology to solve complex technical challenges and contribute to operational excellence in a key region.
- DaventeWork Tutor for Internships – Vocational Training Cycle in Microcomputing and NetworksPUBLISHINGMarch 2025 - Today (1 year and 5 months)Sevilla, SpainAs a work tutor at Medac, I am responsible for the supervision and training of 30 internship students in the Vocational Training Cycle in Microcomputing and Networks, ensuring their proper integration into the professional environment and fostering the development of their technical and practical skills.Responsibilities:Supervision and Tutoring: Accompanying and guiding students in their practical learning process.Operating System Installation: Implementing and configuring Windows and Linux in different environments.Incident Resolution: Diagnosing and solving hardware and software failures.WLAN Network Assembly and Maintenance: Designing, installing, and optimizing wireless networks for different environments.Performance Evaluation: Monitoring student progress and preparing reports on their skills and evolution in professional practice.Technical Support: Responding to inquiries and resolving IT problems within the scope of internships.
- BonidentalSystem and Network AdministratorHEALTH AND WELLNESSJanuary 2023 - Today (3 years and 6 months)Sevilla, SpainAt Bonidental dental clinic, your responsibilities include:Cybersecurity: You ensure the protection of sensitive data and the integrity of the clinic's systems against potential threats or vulnerabilities.System Administrator: You are responsible for managing and supervising the clinic's servers and software, ensuring they are always operational and up-to-date.IT Equipment Maintenance: You perform preventive and corrective maintenance tasks on equipment, ensuring its optimal functioning.Network Administrator: You manage the network infrastructure, ensuring efficient and secure connectivity between devices and users.This ensures that the clinic's technological operations run smoothly and securely.
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Education
- Administrator of computer systems and networks (Asir)I.E.S. Punta del Verde2025Sistemas: Windows Server, GNU/Linux (Debian/Ubuntu/CentOS). Redes: Protocolos TCP/IP, configuración de Switches y Routers, VLANs, VPNs. Seguridad: Firewalls, auditorías básicas, gestión de copias de seguridad (Backup). Servicios: DNS, DHCP, Web (Apache/Nginx), Bases de Datos (MySQL/PostgreSQL). Nube/Virtualización: Docker, Kubernetes, AWS/Azure, VMware.
Certifications
- Master AI with GeminiSantander Open Academy2026