Freelancer profile translated to English.
Back to original languageAbout Mickael
Senior Product Designer | UX Expert
I design fluid and high-performing experiences for users… and for your business.
With over 10 years of experience in Product Design and UX, I work on complex projects in various sectors — from e-commerce to healthcare — with a constant objective: to transform complex needs into simple, intuitive, and effective experiences.
My approach is based on a deep understanding of user needs through field research, workshops, testing, and close collaboration with product, tech, and business teams. I am involved in the entire design cycle, from UX audit to final integration.
What I bring you:
- Clear User Journeys that reduce friction and improve conversion
- Better customer retention and satisfaction through design centered on real-world usage
- Tailor-made interfaces, designed for both users and your business objectives
- Strategic and operational support for your product & tech teams
My services:
- UX Audit & Heuristic Analysis (blocking points, areas for improvement)
- User Research: interviews, surveys, tests (Maze, Lookback…)
- UX Workshop Facilitation (ideation, co-design, prioritization)
- Creation of personas, user journeys, and detailed user flows
- Wireframes & functional mockups (Figma, Axure)
- Information Architecture & Navigation Redesign
- Sitemaps, content inventory, design systems
- User Testing & Continuous Improvement
- Design Review & Integration Support with Developers
- Implementation & Monitoring of UX KPIs
- Product Design
Tools mastered:
- Design & Prototyping: Figma, Axure
- User Research & Testing: Dovetail, Maze, Lookback
- Collaboration & Project Management: Jira, Basecamp, Slack, Pitch
- Content Creation: Adobe Premiere Pro, Davinci Resolve, Capture One
Want to discuss? Let's talk about your project!
French
Native or bilingual
English
Native or bilingual
Spanish
Basic
Remote only
Primarily works remotely
Experience
- SLBProduct DesignerENERGY AND UTILITIESApril 2025 - Today (1 year and 2 months)Montpellier, FranceSLB (formerly Schlumberger) is a global technology company in the energy sector, offering cutting-edge solutions in oilfield services, digital platforms, and energy transition technologies.I am involved in the design and optimization of several complex applications (PET, AFE, PI) used daily by operational and business teams in demanding environments.My main responsibilities:- Redesign of user journeys and interfaces related to drilling operations.- Optimization of revenue management and planning applications.- Simplification of workflows with high business and operational stakes.Close collaboration with engineering, product, and domain expert teams to ensure the reliability and efficiency of solutions.These projects help improve the readability of critical data, optimize decision-making, and support the operational performance of field teams.
- Credit Agricole Technologies et ServicesProduct DesignerBANKING AND INSURANCEMarch 2024 - April 2025 (1 year and 1 month)Montpellier, FranceCrédit Agricole is modernizing to optimize the experience for its customers and the advisors and managers who support them. As part of the Banking Core and Billing tribe, I worked within 7 different teams.My role was to rethink and improve certain key journeys, placing user needs at the heart of the solutions, whether for customers or Crédit Agricole professionals.I worked on several strategic projects, including:- The redesign of the list and details of banking transactions.- The creation of a new overdraft authorization journey, simplifying procedures for customers.- Implementation of an experience for consulting billing fees, bringing more transparency to users.- Design of user tests, for both bank advisors, managers, and end customers.These projects have helped improve the understanding of banking transactions, optimize the user experience, and strengthen customer support in managing their finances.
- DECATHLON SE - FRANCEProduct DesignerSPORTSApril 2022 - November 2024 (2 years and 8 months)Lille, FranceFor over ten years, Decathlon has been a pioneer in technology serving its employees and customers: Radio Frequency Identification (RFID). This technology has increased product availability in stores, accelerated and facilitated checkout, and improved product security.I worked on all RFID-related applications, aiming to optimize internal processes and user interactions with this technology. My work included designing user journeys, prototyping interfaces, and collaborating with technical teams to integrate solutions that improve inventory management and operational efficiency.Achievements — Tag It, Alarm, Greengate, Robot, Store Map, and other RFID products.
Reviews
Recommendations
NC
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master of Science - Computer ScienceESI2011