Mickael Lamasine

- Opening, processing, and managing amicable and litigation debt collection files until full payment or write-off of the debt (Client follow-up sheet to be completed, file digitization, written and phone reminders, regular contact with clients, dispute resolution, etc.)

- Managing receipt of client payments and reconciliation

- Drafting debt collection procedures, operating procedures for existing systems, creating PowerPoint presentations, preparing potential monthly meeting reports with the industry or internally, creating and filling out an Excel tracking file

- Potential liaison with legal professionals (lawyers, court clerks, bailiffs) and participation in legal actions

- Invoicing and monitoring of late payment interest & penalties if necessary

- Monitoring supplier invoice payments (bailiffs, lawyers, etc.) in coordination with the Finance Department

- Assistance to operational staff if needed, phone and written reminders up to the formal notice

- Phone and written reminders up to the formal notice

- Managing and processing disputes in collaboration with agencies

- Analysis of client accounts and outstanding balances

- Negotiation of payment solutions

- Creation of the debt collection process

- Phone and written reminders up to the formal notice

- Managing and processing disputes

- Reconciliation of daily checks and transfers

- Analysis of client accounts and outstanding balances

- Negotiation of payment solutions

- Monitoring of the Aged Balance