Freelancer profile translated to English.

Description

For over 20 years, I have been working in high-growth environments where organizational, management, and performance challenges are decisive. From my beginnings in a very operational technical position to management and transformation roles, each step of my career today nourishes my conviction: a high-performing company is above all an aligned, agile organization capable of mobilizing its talents.

This experience has taught me that a clear strategic vision and sound judgment can transform growth challenges into real performance levers.

Today, I support leaders and their teams to help them:

✔ Structure their organization;

✔ Make more effective decisions;

✔ Gain managerial serenity;

✔ Sustainably improve their results.

Leaders of mid-sized and large companies, entrepreneurs, or managers undergoing transformation, if this approach resonates with your challenges, let's talk.

See you soon.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Orléans (up to 50km)

Groupe Atlantic
Customer Technical Manager THERMOR
July 2022 - Today (4 years and 1 month)
Saint-Jean-de-la-Ruelle, France
Supervised staff: 18 people (Managers, Executives, and Technicians). With my team, I provide technical support for the THERMOR brand for each phase of the product lifecycle (advice, sizing, implementation, configuration, maintenance, and troubleshooting...) for our professional clients. My second mission is to actively represent the expectations and feedback of our clients to the R&D and Quality teams in our factories, in order to support the evolution and performance of all our product and service offerings.

• Social Management: 1 multi-mandate elected representative within my team
• Strengthening organization and talent: 8 recruitments made in 4 years
• Skills development: Development of an internal and external training program + In-person and Digital
• Performance monitoring: Hotline support service rate: 9% increase over 4 years
• Accelerating digital transformation: Video assistance multiplied by 4 during the period
• Strengthening customer experience: 9-point increase in satisfaction rate and 21-point increase in NPS
Change and Transformation Management Workshop Facilitation Talent Management and Employee Development Employee Representative Committee Relations
GROUPE ATLANTIC
Methods/Industrialization Manager
February 2016 - July 2022 (6 years and 5 months)
Saint-Jean-de-la-Ruelle, France
Responsible for industrialization, I carried out the following tasks:
• Management of an Industrial Plan to develop the Production Site (3-year plan)
• Integration of new industrial equipment to meet the site's capacity increase (Management of a budget of up to €800 K per year)
• Recruitment of talent (Technicians / Executives)
• Social Management: 1 multi-mandate elected representative within my team
Business Plan Development Project and Team Management Employee Representative Committee Relations
GROUPE ATLANTIC
Process and Continuous Improvement Manager
February 2013 - February 2016 (3 years)
Saint-Jean-de-la-Ruelle, France
Responsible for Industrial Performance, my team and I carried out the following tasks:
• Support production teams in the use of Continuous Improvement tools (QRQC, SMED, 5S....)
• Improve process mastery levels (Technical Reliability: TRS, Rejects, Rework, Non-conformance Management...)
• Optimize Labor and Material costs (Implement Productivity initiatives with 3% labor cost savings each year)
• Improve workstation ergonomics... (Progression of MSD risk rating each year)
• Formalize Continuous Improvement actions deployed in series production to integrate them into Equipment and Product Specifications
Lean Management Project and Team Management Product Management Workshop Facilitation