Freelancer profile translated to English.

Description

Versatile, motivated, and organized professional with a strong ability to adapt and a developed sense of organization. Dynamic and rigorous, I know how to work effectively in a team as well as independently, while focusing on customer satisfaction and achieving objectives.

Industry field of expertise

Languages

French
Native or bilingual
Malagasy
Native or bilingual
English
Basic

Workplace preferences

Remote only

Primarily works remotely

INTELCIA
Customer Support
December 2015 - June 2017 (1 year and 6 months)
Andranomena, Madagascar
Welcome and advise clients by phone. Manage requests and complaints, ensure follow-up and offer appropriate solutions.
Telephone switchboard Incoming call
ANKOAYSOLAR
Sales Administration Manager
January 2026 - Today (5 months)
Management and follow-up of customer orders from order placement to delivery. Preparation of quotes, invoices, and commercial documents. Coordination between sales, logistics, and technical teams. Payment tracking and customer reminders. Updating customer databases and sales reporting
Administrative Assistance Commercial Strategy Technical Support
ASCOMAMADGASACAR
Health Production Manager
September 2025 - December 2025 (3 months)
Creation, modification, and management of health contracts. Processing of memberships, cancellations, and contract amendments. Verification of customer file compliance. Data entry and validation in management tools. Management of customer and partner requests (email, phone)
Telephone switchboard Subscription Contract Management Claims Management