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Michel SawayaMS

Michel Sawaya

Expert Non-Conformities Mechatronics | RCA | NPI

€600/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Michel

Every week without a diagnosis is money lost.
Not tomorrow. Now. While you're reading this.
A non-conformity not addressed at the root cause costs 3, 5, 10 times what it did initially.
And the worst part: you already know it.

You have action plans.
They treat the symptoms. Not the causes.
So the same problems keep coming back.
The same parts get stuck.
The same clients call back.
And each additional week of inaction digs the hole deeper.
This is the real problem. Not the non-conformities themselves.
It's the root causes that no one has found yet.

Industrial losses don't appear suddenly.
They accumulate, week after week, while teams search without finding.
I step in when internal teams have been searching for too long.
I go to the field within 48 hours.
I diagnose what the action plans missed.
And I manage the corrections until full stabilization.

Results achieved:
→ 3 critical shutdowns avoided, a few more days and it would have been an industrial crisis
→ 50% reduction in sub-assemblies blocked awaiting expertise
→ 400+ pieces of equipment brought back into compliance
→ Forecast achievement rate: from 50% to 95%
→ €400k in losses avoided, not recovered. Avoided.

If your non-conformities keep returning despite action plans
If your teams treat symptoms but not causes
If you feel that every week costs you more than the previous one

The question isn't "should we intervene?"

The question is: "how much does it cost to wait another week?"

One message, 20 minutes of discussion
I'll tell you what I see and if I can help.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km), Vernon (up to 50km), Lyon (up to 50km), Orléans (up to 50km), Marseille (up to 50km)

Experience

  • Thales LAS
    Production Technical Support Engineer
    AVIATION AND AEROSPACE
    January 2024 - December 2025 (1 year and 11 months)
    78990 Élancourt, France
    Situation:
    Ensure the robustness of products and production means while securing industrial performance.

    Actions taken:
    • Electronics and mechatronics referent for several industrial programs.
    • Technical coordination between production, quality, methods, and engineering.
    • Subcontractor management.
    • Analysis of complex failures and root cause identification.
    • Validation of electronic boards and control functions.
    • Contribution to the sustainability of testing equipment and industrial processes.
    • Definition of industrializable solutions to improve product reliability.
    • Production support for critical incidents.
    • Development of an engine run-in and testing bench
    Results:
    • 3 critical production shutdowns avoided
    • 50% reduction in sub-assemblies awaiting expertise
    • €400k in industrial losses avoided
    • Improved responsiveness to complex issues

    Business impact:
    • Secured industrial continuity
    • Reduction of financial impacts related to production blockages
    • Secured milestones and customer commitments
    • Decreased risks of quality and deadline drifts
    Problem Analysis and Solving Technical Analysis Production Management Industrialization Technical Lead
  • Thales LAS
    Complex Systems Technical Lead
    DEFENSE AND MILITARY
    March 2021 - December 2023 (2 years and 9 months)
    78990 Élancourt, France
    Situation:
    Repair activity facing issues with operational performance, deadlines, prioritization, and ramp-up on complex equipment.

    Actions taken:
    • Management of a team of 5 employees.
    • Workload management, activity prioritization, and indicator monitoring.
    • Testing and trial management.
    • Industrial transfer as part of upskilling the department.
    • Definition of needs, scoping, evolution of test benches
    • Standardization of diagnostic and validation methods.
    • Technical support for teams and clients.
    • Project management for technical decisions and industrialization choices.

    Results:
    • 95% of forecast achieved and stable after an improvement project (previously 40%).
    • Reduction of deadlines and improvement of productivity.
    • Sustainable capitalization of know-how.
    • Skill development through industrial transfer.

    Business impact:
    • Stabilized activity and better-controlled production
    • Improved operational capacity
    • Reduction of losses related to delays and inefficiencies
    • Sustainability of critical know-how and securing industrial transfers
    Team Management Maintenance Management Maintenance and Repair Customer Training Planning
  • Thales LAS
    Complex Systems Technical Referent
    DEFENSE AND MILITARY
    February 2016 - March 2021 (5 years and 1 month)
    78990 Élancourt, France
    Situation:
    Workshop facing non-conformities impacting compliance deadlines and delivery reliability. Complex optronic equipment with electronic, mechanical, and optical failures.

    Actions taken:
    • Electronic diagnostics and complex fault finding.
    • Performance testing and equipment validation.
    • Integration and pre-delivery testing.
    • Participation in continuous improvement.
    • Technical support for workshops.
    • Writing of procedures and technical documentation.
    Results:
    • Significant reduction in diagnostic and fault treatment times
    • Equipment reliability through compliance and strengthened quality controls
    • Improved robustness of functional tests and validations
    • Sustainable standardization of troubleshooting methods and team skill development

    Business impact:
    • Reduced equipment downtime
    • Secured deliveries and decreased risk of customer non-conformities
    • Improved operational reliability on critical equipment
    • Enhanced workshop performance and continuity of support activities
    Maintenance and Repair Technical Analysis Problem Analysis and Solving Maintenance Management Optronics

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Education

  • Engineering Degree
    CNAM
    2018
    Automatique et Robotique parcours Mécatronique

Skill set

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