Freelancer profile translated to English.
Back to original languageAbout Michel
With over 35 years of experience in sales management and strategic development, I have demonstrated my ability to boost sales and maximize team performance. My background includes the successful implementation of SAP B1 ERP and KAPS CMS (Prestashop), the creation of an e-commerce site, and the digitalization of sales processes. My approach, focused on innovation and resource optimization, has significantly increased the revenue of my previous companies. Passionate about challenges and business development, I am convinced that my expertise in leadership, negotiation, and customer relationship management will be a valuable asset to your company. Motivated by results and possessing a clear strategic vision, I am ready to lead your sales department to new heights.
French
Native or bilingual
English
Conversational
Can work on-site
Lyon (up to 50km)
Experience
- Jalis Agence WebAgency DirectorDIGITAL AND ITSeptember 2024 - July 2025 (10 months)Marseille, France• Managed the sales agency in the region (recruitment, supervision, operational management).• Monitored sales objectives and reported on performance.• Designed and deployed the AI unit dedicated to telephone appointment setting (intelligent phoning, writing conversational scripts, AI-based machine learning for consultant appointment setting).
- Canon FranceRegional Sales DirectorDIGITAL AND ITJuly 2007 - January 2024 (16 years and 7 months)Reims, France• Managed a team of 7 salespeople, including 6 regional individual contributors and 1 national sales manager, optimizing sales performance and strengthening market presence in the region.• Managed financing for installed equipment, ensuring compliance with the Canon LIXXBAIL partnership and optimizing financing conditions and machine rotation rates.• Led cross-functional teams including support, consultants, financial partners, large format printing sales, and technical teams (6 to 12 people), fostering synergy and optimizing interdisciplinary collaboration to achieve sales objectives.• Recruited, trained, coached, and provided field support to salespeople, ensuring their skill development and optimizing their performance to meet sales targets. Implemented annual performance reviews based on salesperson skills and performance.• Led negotiations within guidelines, managed margins, and adjusted allocations. Monitored activities and results (KPIs).Prepared and presented business reviews and implemented corrective actions in the form of SMART action plans.• Implemented Salesforce within the sales force, optimizing sales opportunity management and improving sales process efficiency.• Visited key accounts: Developed and presented periodic reviews using the Strategic Selling® methodology and the "Blue Sheet" tool.• Engaged new markets and developed synergies between divisions.• Quality representative for the sales department, prepared for ISO audits, and implemented corrective actions.
- Fac SimileRegional Sales ManagerDIGITAL AND ITJune 1990 - June 2007 (17 years and 1 month)Lille, France• Directly managed a team of 7 regional salespeople.• Recruited, trained, coached, and provided field support.• Led activity and monitored results (KPIs).Career progression: Sales Representative 1990, Sales Engineer 1993, Key Account Manager 1998, Head of Key Account Department 2000, and Regional Sales Manager 2003.
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Education
- BTS Commercial ActionICD Lyon1990Le BTS Action commerciale prépare les étudiants à devenir des professionnels polyvalents, capables de s’adapter aux évolutions du secteur commercial et de contribuer activement au développement de l’activité commerciale de leur entreprise.
- Excellence Management CertifiedISC Paris2011La certification "Excellence Management Certified" de l'ICS Paris est une formation professionnelle visant à développer et certifier des compétences en management de haut niveau. Elle est conçue pour les professionnels désireux de renforcer leurs compétences en gestion, leadership, et stratégie d’entreprise. Objectifs de la Certification * Développer des compétences avancées en management : * Maîtriser les outils et techniques de gestion. * Renforcer les compétences en leadership et en prise de décision. * Savoir gérer et motiver des équipes pour atteindre les objectifs de l’entreprise. * Améliorer les capacités stratégiques : * Élaborer et mettre en œuvre des stratégies efficaces. * Comprendre et analyser l’environnement économique et concurrentiel. * Anticiper les changements et les opportunités du marché. * Promouvoir l’innovation et l’excellence opérationnelle : * Optimiser les processus pour améliorer l’efficacité opérationnelle. * Mettre en place des pratiques de gestion durables et responsables.