Michèle Pouthier

Context

Supporting public and private organizations with their recruitment challenges, HR practices professionalization, training program structuring, and AI integration in HR and training processes.

Issues encountered

•Inconsistent recruitment and interviewing practices

•Need to structure effective training programs compliant with Qualiopi requirements

•Difficulty for HR and training teams to adopt AI tools

Actions taken

•Design of tailor-made training programs (in-person, synchronous/asynchronous remote, blended)

•Facilitation of interactive training sessions including real-life cases, role-playing, workshops, and operational tools

•Training of trainers and tutors (adult pedagogy, facilitation, trainer posture)

•Support for the use of AI applied to recruitment and training design

Results achieved

•Concrete skill development for participants in their professional practices

•Harmonization and professionalization of HR processes

•Pragmatic adoption of AI tools by teams

Context

National retail company (560 employees) undergoing organizational and business model transformation.

Issues encountered

•Need to structure a coherent internal training offer

•Necessity to digitize existing training

•Support for job evolution and turnover reduction

Actions taken

•Implementation of an e-learning platform (tool selection, management, animation)

•Digitization and production of e-learning modules

•Creation and facilitation of in-person training for field teams and managers

•Development of an internal training academy: onboarding programs, tutors, assessments

•Rewriting job descriptions and supporting skills development

Results achieved

•Deployment of a structured training program for 560 employees

•Improvement in team onboarding and professionalization

•7% reduction in turnover