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Michel BakalaMB

Michel Bakala

Consultant

€650/day
5 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Michel


Professional Experience:
• Project Management
• Organization and IT Audit
• Compliance and Security
• Project Portfolio / IT Strategy

Education:
. ENSAE Paristech
. DEA Computer Systems, University of Paris 6


Technical Skills
• Project and Project Portfolio Management
• Enterprise Architecture, Portfolio Management
• IT Process Audit within a heterogeneous IT system based on packaged software
. Audit and Compliance
• Risk Management, Business Continuity Planning (BCP)
• Lean Six Sigma Champion (General Electric)
. ITIL v3 Foundations, CMMI, CobIT, Val-IT Certifications

Key Experiences:

Project Management
.
AXA France: Black Belt to lead the authorization improvement project (Project Manager)
.
Allianz: Master Plan for Collective Insurance
SG: Consulting on the Strategic Steering System of the Société Générale group

Audit
Groupe Pasteur Mutualité: Global IT Audit covering compliance, CoBIT / CMMI / ITIL processes, IT Security, and team sizing
Groupama Gan Vie: Audit of the Individual Life Insurance Information System
SG: Fraud Management System Audit

Compliance and Security
Total: Harmonization of Sarbanes-Oxley compliance activities following the merger of Refining and Chemical businesses
La Banque Postale: Regional Business Continuity Plan (BCP)
Fujitsu Services: Implementation of the Continuity Plan in accordance with Group standards
(ISO 27001 standard)

Project Portfolio / IT Strategy
CA-CIB: Project portfolio management
BNP Cardif: Management of IT Strategy Project Portfolio, Administration of the Architecture and Security Committee for Assurance BNP Cardif
CA-CF: Project Portfolio Governance and Management
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Société Générale
    E-fraud Audit
    BANKING AND INSURANCE
    October 2021 - January 2023 (1 year and 4 months)
    CONTEXT & OBJECTIVES
    The Bank has long had an anti-fraud activity, based on traditional IT. For several years, it has been investing in artificial intelligence (AI) techniques that have yielded recognized results.
    In a context of exploding cybercrime – doubling in one year to reach 300 million euros in fraud attempts – an internal assessment revealed that 80% of activities were carried out by traditional IT. The implementation of artificial intelligence management led to the creation of two teams working in silos without sharing.
    The management immediately commissioned an audit for the Operational Risk Department to ensure the operational capacity of fraud management in the future. The audit aimed to:
    Audit the anti-fraud activity to verify the fragmented use of artificial intelligence
    Identify areas for improvement and recommendations on tool evolution...

    RESULTS OBTAINED
    Shared diagnosis of the current situation
    It appears that the objectives of the two approaches are different. For the areas of transfer fraud and check fraud:
    traditional approach focused on the customer  the traditional approach handles 80% of transfer frauds, while AI only handles 30%.
    AI approach focused on transactions  the AI approach handles 90% of check frauds, while the traditional approach only handles 50%
     Strong recommendation: the approaches are complementary with an imperative to communicate information from one approach to the other to improve performance.
    Support to monitor the implementation of recommendations to achieve:
    an approach to bring teams closer together with shared analysis work
    A convergence of tools by making them communicate to industrialize the complementarity between approaches (ease of linking alerts from both tools)
    Human resources impact: based on the audit results, the traditional team was valued by senior management with increased recognition.
    Data Analysis Team Management IT Knowledge Customer Knowledge Project Management Communication
  • AXA France
    Black Belt to lead the authorization improvement project (Project Manager)
    BANKING AND INSURANCE
    December 2015 - May 2016 (6 months)
    Nanterre, France
    - Continue the pilot of an optimized process with AXA Solutions Collectives for AXA
    Solutions Collectives
    - Define the support for Delegated Administrators (AD) in updating /
    simplifying operational role / authorization matrices across the various AXA France
    business lines
    - Establish scenarios and deployment roadmap
    - Implement mechanisms for resolving recurring authorization implementation problems on the one hand, and for assisting ADs in case of malfunction with an escalation level on the other
    Project Management Process Improvement Security Lean Six Sigma IAM

Reviews

5.0

Out of 2 ratings

J

Jean-Marc

TotalEnergies Global IT Services (TGITS)

Reviewed on 1/15/2024

Michel quickly and effectively took charge of the mission despite a complex organization and multiple stakeholders.
J

Jean-Marc

TotalEnergies Global IT Services (TGITS)

Reviewed on 7/3/2024

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