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Michel A.MA

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Freelancer profile translated to English.
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About Michel

Systems and network administrator/technician with over 10 years of experience in IT infrastructure management, server administration, and user support.

My responsibilities include:

Windows / Linux Administration

IT Support L1 to L3 (remote or on-site)

Installation and configuration of workstations, servers, and software

System monitoring, backups, and security

Virtualization and cloud environments

Database administration, particularly Microsoft SQL Server

Setup and maintenance of networks (switches, routers, boxes, VLANs)

Accustomed to demanding technical environments, I prioritize simple, reliable solutions adapted to the needs of users and businesses.

Available for one-off or regular assignments, I adapt to SMEs as well as larger organizations, with a strong commitment to service quality and responsiveness.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Belleville-sur-Saône (up to 50km)

Experience

  • Freelancer
    Freelancer
    CONSULTING AND AUDITS
    January 2026 - Today (6 months)
    Belleville-sur-Saône, France
    -Infogérance systèmes et réseaux
    -Support utilisateurs niveau 3 (gestion des tickets)
    -Administration Active Directory et GPO
    -Gestion Office 365 et Exchange Online
    -Configuration réseaux : VLAN, switchs (D-Link, Aruba, Cisco), firewalls (Sophos, Fortinet)
    -Virtualisation : VMware, Proxmox (création et gestion de VM)
    -Gestion du stockage : NAS Synology
    -Gestion des sauvegardes (Veeam)
    -Administration de serveurs et bases de données MSSQL Server
    -Gestion du parc informatique
    -Gestion des prestataires IT et suivi des interventions
    -Gestion des équipements et périphériques (installation, maintenance, suivi)
    -Relation client et suivi des incidents
    - Infogérance systèmes et réseaux - Administration Active Directory - Gestion Office 365 et Exchange Online - Configuration réseaux : VLAN, switchs (D-Link, Aruba, Cisco), firewalls (Sophos, Fortinet) - Support utilisateurs niveau 3 (gestion des tickets)
  • Akuiteo
    System and Network Administrator
    SOFTWARE PUBLISHING
    January 2024 - January 2025 (1 year)
    Lyon, France
    • Supervision and management of the IT infrastructure (Windows, Linux, Azure cloud).
    • Creation and deployment of server environments on Microsoft Azure, as well as installation of client environments (thick clients) at client sites.
    • Administration of SQL Server/SQL Azure servers and databases.
    • Creation of supervision and monitoring environments with Zabbix and Centreon.
    • Implementation of security policies, backups, and business continuity.
    • Level 2/3 user support.
    Installation de switchs Configuration routeurs Gestion VLAN Firewall VPN TCP/IP DNS / DHCP Support Support N1 N2 N3 Ticketing Assistance utilisateurs Déploiement postes Bases de données SQL Server SQL Sauvegardes Maintenance bases Virtualisation / Cloud VMware Hyper-V Microsoft Azure AWS Administration réseaux, Windows Server, Linux, Active Directory
  • Fulll (InExtenso)
    Systems / Network / Database Administrator
    SOFTWARE PUBLISHING
    September 2018 - January 2024 (5 years and 4 months)
    Lyon, France
    • Administration and supervision of Windows and Linux servers.
    • Management of virtualized environments (VMware, Hyper-V) and cloud (AWS).
    • Monitoring management via Centreon and AWS CloudWatch.
    • Management of GitHub repositories (access rights, security).
    • Administration and optimization of SQL Server databases.
    • Level 2/3 technical assistance: handling tickets escalated from level 1 support.
    • Design of SQL queries to meet client needs (accounting firms).
    • Implementation of security and business continuity policies.
    • Level 2/3 user support.
    Virtualisation / Cloud VMware Hyper-V Microsoft Azure AWS Bases de données SQL Server SQL Sauvegardes Maintenance bases cloud-administration support informatique PME Support N1 N2 N3 Ticketing Assistance utilisateurs Déploiement postes

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Education

  • Technicien Supérieur en Réseau Informatique et Télécom (Bac+2)
    CNAM / M2i
    2018
    Technicien Supérieur en Réseau Informatique et Télécom (Bac+2)
  • Licence en Informatique (Bac+3)
    Université Technologique
    2003
    Licence en Informatique (Bac+3)

Skill set

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