Freelancer profile translated to English.

Description

You don't just want to try out AI, but achieve real benefits in your daily work – less manual labor, faster processes, more satisfied customers. That's exactly what I support you with: as an AI and digitalization consultant with over 15 years of experience in IT and business management. I analyze your business processes, identify concrete AI and automation potentials, and implement them in a practical way – from the idea to the functioning prototype to the rollout. No hype, but solutions that work in everyday life. Typical projects I undertake: AI-powered process automation and efficiency improvement RAG/knowledge assistants and AI chatbots (also data protection compliant) AI assistants for customer service and internal processes Digitalization and AI strategy: finding, prioritizing, and implementing use cases Workshops and enablement – empowering teams and bringing skeptics on board. What makes me stand out: I think in interconnectedness, quickly get to grips with complex subject areas, and translate between departments and technology. I am also honest, direct, and reliable – you always know where you stand with me. Available remotely, nationwide.

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Diepholz (up to 50km)

zweikommanull
Founder
DIGITAL AND IT
February 2026 - Today (6 months)
AI-native agency for AI and automation solutions. As the founder, I am responsible for consulting and implementation – from the idea to the functioning prototype to rollout. Project highlights: RAG chatbot for a municipal administration AI-powered document management for SMEs with data protection compliant natural language queries AI video analysis for detecting employee theft (product development) Restoration of IT telematics infrastructure after a complete failure (dental practice with multiple locations) Automated order processing via email with product matching against ERP (prototype, poultry slaughterhouse) Telephone system integration and synchronization of various CRM/customer systems; prototypical conversation transcription into CRM
Artificial Intelligence (AI) AI consulting Rapid Prototyping Process automation
weißaufschwarz GmbH
Managing Director
DIGITAL AND IT
March 2023 - January 2026 (2 years and 10 months)
Espelkamp, Germany
Founding of the agency as a subsidiary of mittwald CM Service GmbH & Co. KG (annual budget approx. €800,000) Building and leading an internationally distributed development team (up to 5 full-time developers in Germany, Spain, and Italy) Early establishment of AI-powered development methods throughout the entire development process Development of extensions for the mittwald marketplace Development of a customer service AI assistant
AI-powered process automation Management Product Development Team Leadership
mittwald CM Service GmbH & Co. KG
Technical Director
E-COMMERCE
February 2019 - February 2023 (4 years)
Espelkamp, NW, Germany
Technical and organizational management of the "Infrastructure" department (system administration, cloud services, mail, data center, network) – responsibility for up to 30 employees Operational and strategic responsibility for the operation and development of the data center Development and operation of own cloud infrastructure as an alternative to AWS Restructuring measures for efficiency improvement with constant stability On-call duty reduced by > 400% "System Administration" team reduced from 13 to 4 employees with the same scope of tasks
Efficiency improvement Team Leadership Process Management