Michael T.

I assist small businesses, independent professionals, and artisans in optimizing their daily IT and web management:

- Troubleshooting and IT failure resolution,

- Website and e-commerce creation and management,

- Practical methods and tools for better cybersecurity protection,

- Understanding the existing organization and proposing tools to improve IT usage and save time on daily tasks.

- Collaborative and participatory management of IT developments in line with priorities defined by the CEO and the needs of the company's departments,

- Active collaboration with Marketing, Customer Service, Accounting, and Logistics Directors and Team Leaders,

- Recruitment and management (lead) of an internal team of 5 people,

- Operational monitoring and reporting to the General Manager,

- Research and selection of hosting, outsourcing, SaaS, management, and piloting providers,

- Facilitation, proposals, and communication of overall Web project visions (needs, feasibility, scope, impacts, specifications, implementation, testing, continuous improvements),

- Responsive design front-end redesign (mobile first) of the e-commerce site, focusing on standardization and technical simplification (PHP, Postgresql, Zurb Foundation),

- Back-end redesign of the e-commerce system (PHP, Symfony, Postgresql, Bootstrap),

- Selection, testing, and production deployment with the team of a hosting platform to support very high visitor traffic (in conjunction with marketing campaigns),

- Participation in ergonomic design, UX design,

- Participation in SEO (Search Engine Optimization) study and implementation.

- Complete graphical, functional, and technical redesign of the internal e-commerce system (front-end / backoffice / accounting data exchange / supplier exchange): > analysis of internal needs and processes, > drafting specifications and requirements, > study and selection of solutions (PHP / Zend Framework / PostgreSQL), > implementation of project plan, estimation, > monitoring and reporting, > user support, > change management, > go-live.

- Management of the development team.

- Deployment of new features in "releases" mode: deployment of new countries, new payment methods, stock and logistics integrations, ergonomic and conversion improvements, ...