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Michaël OpsomerMO

Michaël Opsomer

UX UI Designer

€500/day
Lille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Michaël

Digital Web and App Expert Consultant, I focus mainly on improving user experience and interface design.

For 8 years, I have collaborated with large companies, startups, and SMEs/VSEs: Norauto, Decathlon, Leroy Merlin, Electro Dépôt, La Redoute, Leclerc Voyage, CMA CGM/Oxatis, Acinox, Atomic Rabbit, Montaner Pietrini, Skwak, La CRESS, Coach Evolis, Beefid, Nordline, Outdoor Privé...

This has allowed me to gain solid experience and tackle projects of any scale. It has also given me strong skills in adapting to a company's operations, where I can be part of a diverse team, but also work independently and make decisions.

Ideally, I work in iterative cycles (design thinking):
- Observation / analysis with immersion, interviews, user testing. Collection of complementary data with available quantitative data. Listing with the project team what works and what doesn't.
- Problem definition using all this data and presentation through personas, experience maps, user journeys, empathy maps.
- Research and ideation phase, then selection of an improvement path.
- In-depth prototyping of the user journey.
- Prototype testing phase.
- Iteration!

Some tools and methods I use: Figma, Zeroheight, Jira, Adobe Xd, Adobe Analytics (notion), ABtests, Agile Kanban & Scrum Methods.

Skilled in UI, I am comfortable with creating design systems, UI Kits, prototyping, and brand identity.

I am also attracted to new technologies like augmented reality associated with phygital, virtual reality, 3D printing as a useful service, and curious about AI and deep learning.

Feel free to contact me!
  • French

    Native or bilingual

Can work on-site
Lille (up to 50km)

Experience

  • Norauto France
    Consultant UX UI Designer
    AUTOMOBILE
    April 2021 - January 2023 (1 year and 9 months)
    Lille, France
    Project: Creation, continuous improvement, and redesign of multiple Web apps for employees with strong cross-functional collaboration.
    - Creation of a remote management app for complex breakdowns with data recovery for future proactivity.
    - Improvement of an app for in-center technicians to manage vehicle repair and safety checks while documenting the resulting data.
    - Creation of a service (page) for customers to track vehicle checks and services in real-time, with a detailed summary of the vehicle's condition at the end.

    Achievements:
    o Field study, observation, and questionnaires to gather qualitative data. Interviews with web app users to better understand their needs and priorities before the development phase.
    o Creation of user flows. Creation of prototypes for user testing.
    o Organization of live design workshops with UX/UI designers for collaborative design of common elements to be incorporated into the design system. Also to resolve ongoing design issues.
    o UI design using Figma for wireframes and final mockups with animated prototypes, providing developers with all necessary details.
    o Close collaboration with Product Owners, Business Owners, UX Researchers, Developers, and other stakeholders from different teams.

    Technical environment: On-site, Mac and Windows, Jira, Slack, Miro, Figma, and Adobe XD.
    Results: Creation of a complex Web app MVP in 6 months with rapid evolution of additional modules requested by users. Continuous improvement of Web Apps with accelerated deployment across Europe at user request.
    User Experience Design User Interface Design Design Thinking Prototype E-commerce Agile Method
  • Leroy Merlin
    Consultant UX UI Designer
    E-COMMERCE
    June 2021 - September 2022 (1 year and 3 months)
    Villeneuve-d'Ascq, France
    Project: Creation of the e-commerce website for the outdoor furniture and furnishing brand Natérial.

    Objective: To achieve a more premium redesign of the brand's online identity.

    Achievements: UX/UI design for the entire website. Creation of high-fidelity prototypes to validate user behaviors and quality animations with users.

    Technical environment: Remote, Windows 10 Pro, Figma, Clickup
    User Interface Design User Experience Design Art Direction
  • New Oxatis
    Consultant UX Designer
    E-COMMERCE
    November 2020 - April 2021 (5 months)
    Marseille, France
    Project: Creation of a SaaS Back Office for creating B2B-oriented e-commerce websites.

    Achievements:
    o UX research / design of the entire Back Office with the Oxatis team in France and Skava in India.
    o Creation of the information architecture.
    o Creation of typical user flows.
    o Prototyping of certain sensitive UX points.
    o Workshop collaboration with Product Owners.

    Technical environment: Remote, Windows, Air table, Confluence, Figma, Miro
    User Experience Design

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Education

  • Bachelor of Arts
    Ecole supérieur des arts Saint Luc, Tournai
    2009
    Bachelor en Arts plastiques, visuels et de l'espace, Publicité
  • Baccalaureate in Tertiary Technical Sciences, Accounting & Management, Accounting & Management
    Valentine Labbé
    2004
    Baccalauréat Sciences Techniques Tertiaires, Comptabilité & Gestion, Comptabilité & Gestion

Skill set

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