Name: Systems and Network Infrastructure Technical Consultant
Price: 500 EUR
Availability: InStock

Freelancer profile translated to English.

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Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Lyon (up to 50km)

STEFANINI Group Industrie
IT Support Team Lead
February 2025 - July 2025 (5 months)
Boehringer Ingelheim, Vienna, Austria
• Ensure daily monitoring of support activities
• Manage and prioritize ServiceNow tickets
• Coordinate and supervise incident resolution actions
• Ensure client communication
• Monitor performance indicators (SLA and KPI)
• Participate in operational committees
• Produce reports
AMARIS Consulting Industrie Pharmaceutique
Digital Project Manager
PHARMACEUTICALS INDUSTRY
September 2022 - December 2024 (2 years and 3 months)
Lyon, France
• Monitor the implementation of VMs in Quality and Production environments
• Lead/monitor the deployment and rollout of industrial software (EMS, BMS, and Data Historian)
• Lead the installation/configuration of business PCs
• Control project progress, monitor risks, and ensure compliance with quality commitments and service levels
• Provide operational support to project stakeholders by informing decision-making during the project
• Ensure IT security in collaboration with the Cybersecurity team
• Implement and manage various reporting and alerts
• Qualify needs by integrating client business constraints
• Complete technical and quality documentation
• Ensure adherence to methodology
Bizerba
Retail Application Support Officer
January 2021 - January 2022 (1 year)
• Install/configure application prototypes (POC) to validate workflows, conduct client tests, and contribute to continuous improvement
• Ensure the proper functioning of tools and the correct use of applications
• Train and support users to ensure optimal adoption of solutions

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Cybersecurity and Pentesting Certificate
2021
Certificat Cybersécurité et Pentesting
Master of Economic Sciences
University of Burgundy
Maîtrise de Sciences Économiques