About Michael
German
Native or bilingual
English
Fluent
Experience
- Mercedes-Benz Österreich GmbHHead of Network Development Mercedes-Benz Cars, Head of Sales Network DevelopmentAUTOMOBILENovember 2016 - Today (9 years and 7 months)Salzburg, AustriaAgency model · Customer satisfaction · Restructuring · Sales standards · Dealer management · Market analysis · Implementation MAR20X (new dealership concept) · Budget management · Business Administration · Audits · Best Customer Experience (Customer Satisfaction) · Development of commission systems · Network development · Mercedes-Benz · Business analyses · Introduction of sales formats (AMG, Maybach, G-Class, temporary formats)
- Mercedes-Benz Österreich GmbHBusiness ManagerAUTOMOBILEOctober 2014 - October 2016 (2 years)Salzburg, AustriaSales standards · Dealer management · Market analysis · Business Administration · Network development · Mercedes-Benz · Business analyses and consulting · Best practices · (Further) development of margin systems
- Audi Zentrum Hamburg GmbHSenior ControllerAUTOMOBILESeptember 2010 - September 2014 (4 years)Hamburg, GermanyBusiness Administration · Business analyses, Reporting · Establishment of financial processes · Development of reporting systems · Representation of the Commercial Director · Contact person for auditors, banks, tax department · Introduction of DMS · internal Excel trainer
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Education
- Diploma in Business Administration (FH), Business AdministrationAKAD University of Applied Sciences2003Diplom-Betriebswirt (FH), BWL
- Industrial ClerkDaimler AG1999