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Michaël CarpentierMC

Michaël Carpentier

Program Manager

€890/day
Liège, BE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Michaël

With almost 20 years of experience in digital, including in-depth expertise in mobile and web applications, I have held key roles throughout the software lifecycle. This experience has given me a comprehensive understanding of technical, strategic, and business challenges. Today, I excel in leadership roles, where my strong technical background and results-oriented vision enable me to drive digital transformations, align innovation and performance, and ensure scalable solutions in often demanding sectors.

On payroll or as a freelancer, I help your company maximize its operational efficiency and achieve its strategic objectives.
  • **Process Optimization**: I assist top and middle management in designing and standardizing efficient work processes, fostering fluid collaboration and measurable results.
  • **Team Training and Support**: I coach and guide your teams towards adopting best practices, ensuring sustainable and consistent implementation of new operating models.
  • **Operational Reinforcement and Project Management**: I bring my expertise to manage your key programs or projects, ensuring their success while aligning operational objectives with your strategic vision.
  • **Taking on Key Roles**: I can also, and this is what I prefer above all else, occupy middle management positions, offering temporary or transitional leadership to structure, guide, and support your teams towards success while ensuring their personal fulfillment.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Liège (up to 50km), Bruxelles (up to 10km), Namur (up to 20km), Lille (up to 20km)

Experience

  • NRB
    Program Manager & PM Coach
    January 2024 - Today (2 years and 5 months)
    Wallonia, Belgium
    ☑️ Strategic Responsibilities: Design, coordination, and implementation of subsidiary integration strategies within the company.
    🏆 Key Achievements: Successful management of the relocation and integration of Win SA into NRB Herstal, leading to significant cost reductions through the identification of synergies and the implementation of standardized processes that improved operational efficiency.

    ☑️ Leadership Responsibilities: Strategic coaching and mentoring of project managers, fostering skill development and excellence in project delivery.
    🏆 Key Achievements: Launch of the NRB coaching program within the Project Management Competence Center, strengthening community engagement and project management capabilities within the organization.
    Gestion de programmes Coaching Méthode agile Application Mobile Gestion de projet web Change Management
  • Afelio
    Business Unit Manager
    March 2023 - January 2024 (10 months)
    Liege, Belgium
    ☑️ Responsibilities: Management of a multi-sector project portfolio and supervision of the Business Unit team, with full P&L responsibility.
    🏆 Key Achievements: Successful revitalization of the Business Unit by prioritizing the resolution of over-budget projects, thereby significantly improving P&L performance. Leveraging in-depth expertise in mobile technologies to attract and retain new clients, fostering business expansion and strengthening the BU's market position.

    👉 Afelio merged into NRB.
    direction business unit Gestion de portefeuille de projets Gestion portefeuille clients Management d'équipe Application Mobile Gestion de projet web
  • Tapptic
    Branch Director
    July 2017 - February 2023 (5 years and 7 months)
    Liege, Belgium
    ☑️ Executive Leadership: Active member of the Executive Committee (EXCOM), influencing strategic decisions in delivery management, quality assurance, security, and commercial offering development.
    🏆 Key Achievements: Standardization of critical processes (proposal writing, project management, testing, and development), thereby improving operational efficiency.
    Promoting inter-departmental communication, fostering alignment and collaboration, while continuously refining services to meet market innovations.

    ☑️ Liège Branch Responsibilities: Complete management of the Liège office operations, including office relocation, recruitment, performance management, training, and team well-being.
    🏆 Key Achievements: Drastic reduction in turnover rate, stabilization of the Liège team, and creation of a highly qualified and cohesive core, establishing the branch as a reliable operational center.
    Gestion des opérations COMEX Delivery Management Office management Recrutement Management d'équipe

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Education

  • Baccalauréat en informatique de gestion
    HEPL - Haute Ecole de la Province de Liège
    2006
    Grande distinction

Certifications

Skill set

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