Freelancer profile translated to English.

Description

Hello,

I am Miarisoa Santatriniaina Rakotonirianamalala, I am a freelance assistant specializing in remote customer relations, airline ticket booking, travel assistance, after-sales service assistance and telesales.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Malagasy
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Arcadia Travel,
Senior Travel Consultant
TRAVEL AND TOURISM
January 2024 - January 2025 (1 year)
Antananarivo, Madagascar
Develop the activities of the company's Ticketing department, develop the customer portfolio and build loyalty Propose complementary services to travel packages Maintain relationships with customers and solve problems to satisfy them
Rigour Vigilance Serious Listening skills Patience
MAGY Antsahavola,
Airline Teleoperator
TRAVEL AND TOURISM
January 2018 - January 2024 (6 years)
Antananarivo, Madagascar
Booking airline tickets by phone Modification (date, upgrade, …), Adding extra services (extra seat, meals, wheelchair, …) Disabled service
Active listening Patience Communication skills Empathetic Patience and perseverance
Makey,
Tele assistant
AUTOMOBILE
September 2018 - November 2018 (2 months)
Ivandry, Antananarivo, Madagascar
Connecting insurance company, claim and garage Processing expert reports Assistance with administrative tasks