About Mia
English
Native or bilingual
Experience
- SageGrowth Strategy ManagerOctober 2024 - Today (1 year and 8 months)Lead growth strategy for in-life customer segments and new customer acquisition, aligning initiatives with overall revenue and retention goals. Drive adoption of AI-powered tools including Copilot to enhance customer experience and operational efficiency. Develop and execute data-driven campaigns focused on customer lifecycle management and upsell opportunities. Report on key performance metrics, providing actionable insights to senior leadership and informing business decisions. Collaborate cross-functionally to identify new market opportunities and implement scalable growth initiatives.
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Education
- BA Hons Business withNORTHUMBRIA UNIVERSITY2018BA Hons Business with
Certifications
- Product marketing coreProduct marketing alliance2023