Freelancer profile translated to English.

Description

“Organizations are still approaching agentic AI through isolated use cases, due to a lack of investment in the right foundations.” — Malt Tech Trends 2026

Is your onboarding too slow?
Do users disappear after the first week?
Incomplete knowledge between teams?
Manual processes?

I intervene to:

🔍 Audit and standardize processes

🎮 Gamify user interactions

🛠️ Implement custom systems and tools

⚙️ Automation and AI agents

🧠 Document the process so AI or the team can execute without you

60 → 7 days of activation — Lengo
+100% MAU — EasyMovie
€110K+ Upsell — Brevo

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

ENEIXIA
Structuring interaction systems & field operations (Hospitality)
HOSPITALITY
October 2025 - Today (10 months)
Courbevoie, France
📍 BEFORE
Ad hoc interactions, dependent on the facilitator
Irregular participation, no reproducible system
Scattered communication, low visibility of actions

⸻

🛠️ INTERVENTION
• Design of recurring interaction mechanics (games, invitations, participation loops)
• Standardization of formats (display, events, monthly communication)
• Structuring flows to make participation autonomous
• Implementation of visible systems (boards, invitations, weekly cycles)
• Transition from occasional facilitation to an executable engagement system

⸻

📊 IMPACT
• More regular participation without depending on the operator
• Reusable systems from one month to the next
• Increased visibility of actions and better continuity
• Reduced effort required to activate users
Standardization Operational Optimization Interaction Design Gamification Operational Efficiency
Lengo Ai
Structuring, standardizing & automating onboarding operations (AI SaaS)
SOFTWARE PUBLISHING
September 2023 - May 2024 (8 months)
Dakar, Senegal
📍 BEFORE
-> Fragmented onboarding, unstructured workflows
Execution dependent on individuals
Time-to-first-value > 60 days

⸻

🛠️ INTERVENTION
• Structuring and standardizing onboarding workflows
• Implementing behavioral loops to guide usage (Audit, segmentation, gamified bootcamp, action cards)
• Redesigning the activation path to reduce friction points
• Aligning paths with GTM and product objectives
• Implementing a reliable and measurable execution system
• Automating content creation

⸻

📊 IMPACT
• Time-to-first-value: 60+ days → 7 days
• Engagement: +50%
• More reliable execution, less dependent on individuals

⸻

⚙️ STACK

(Streak · Papermark · Spinach · other internal tools)
Process Mapping Workflow Optimization Workflow Automation Standardization Gamification
Self-Employed
I make your operations AI-ready.
CONSULTING AND AUDITS
July 2025 - Today (1 year and 1 month)
Paris, France
📍 BEFORE
Unstructured operations, dependent on individuals

Recurring friction, repeated decisions
Ineffective or impossible automation

⸻

🛠️ INTERVENTION
• Identification of blocking points and critical dependencies
• Structuring workflows and clarifying roles
• Standardization of processes and information flows
• Implementation of reliable and replicable execution
• Automation and scaling

⸻

📊 IMPACT
• Reliable execution
• Reduction of execution load
• Scalable operations without additional effort
• Automation without amplification of errors
process-management Process Improvement Notion Airtable Make