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Mevlütcan AkbulutMA

Mevlütcan Akbulut

CRM & Automation Consultant

€375/day
Düsseldorf, DE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mevlütcan

I support small and medium-sized enterprises in building up their customer management, inquiries, contract terms, and internal processes in a more digital and structured way. My focus is on CRM solutions, automation, web forms, lead processes, and practical web apps that are actually used in everyday life.

Through my experience in B2B sales, telecommunications, and the energy sector, I understand not only the technical side but also customer processes, consulting, sales, and follow-ups. I help companies turn confusing Excel lists, WhatsApp chats, and manual processes into clear digital processes.
  • German

    Native or bilingual

  • Turkish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • EcoFlow
    Inside Sales Manager
    ENERGY AND UTILITIES
    June 2025 - Today (1 year and 2 months)
    Dusseldorf, NW, Germany
    In the field of Residential Energy Storage, I support the acquisition, qualification, and care of installers and trade partners. My focus is on B2B sales, lead qualification, product consulting, and building strong customer relationships in the German PV and storage market.

    I combine sales experience with technical product understanding, enabling me to quickly assess customer needs, present suitable solutions, and effectively counter competitive products. Additionally, I work with CRM systems, structure follow-ups, and support sales processes, presentations, and market analyses.
  • Deutsche Telekom AG
    Sales Manager
    TELECOMMUNICATIONS
    December 2023 - July 2025 (1 year and 7 months)
    In sales at Deutsche Telekom, I advised customers on mobile communications, internet, landline, and digital communication solutions. My focus was on needs analysis, contract closing, existing customer development, and cross-selling.

    I gained extensive experience in direct customer contact, consulting on products requiring explanation, and closing telecommunication solutions. Clear communication, professional objection handling, and the ability to explain technical products simply and convincingly were particularly important.
  • Deutsche Telekom AG
    Deputy Shop Manager
    TELECOMMUNICATIONS
    January 2023 - December 2023 (11 months)
    As Deputy Shop Manager at Deutsche Telekom AG, I advised customers on mobile communications, internet, landline, and digital communication solutions. In addition to direct customer consulting and contract closing, my responsibilities included needs analysis, cross-selling, existing customer support, and assisting the team with daily operations.

    This role significantly shaped my skills in consultative sales, clear communication, objection handling, and structured customer support.

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Education

  • Retail Salesperson
    Deutsche Telekom AG
    2023
    Abgeschlossene Ausbildung zum Einzelhandelskaufmann bei der Deutschen Telekom AG mit Schwerpunkt Kundenberatung, Verkauf, Vertragsabschluss, Bedarfsanalyse, Bestandskundenbetreuung und Cross-Selling im Bereich Telekommunikation.

Skill set

Categories