About Messaouda
French
Native or bilingual
Spanish
Fluent
Arabic
Fluent
English
Fluent
Experience
- SamsungDigital E-commerce Project ManagerE-COMMERCEOctober 2020 - Today (5 years and 10 months)Saint-Ouen, FranceEnvironment JIRA, Confluence, Chart, AEM, Lengow, Internal CMS, Hybris, SAP, Internal BI Tool. Tools: Agile, OFFICE Jira.Activities:• ● Development of digital and e-commerce programs and services:◦ - Gathering requirements and writing user stories, specifications, and tenders◦ - Coordination and support of various stakeholders (product divisions, internal departments, development teams, external partners)◦ - Monitoring development, acceptance testing, launch, and hyper-care◦ - Migration of the internal backoffice to Hybris◦ - Integration of payment methods (in 3 months)◦ - Launch of new features: rebranding, technical redesign, creation of partner mini-sites, insurance, customer journey updates◦ - Responsible for the following projects: Marketplace, Long-term financing and 3x4x, Rent+ rental in partnership with BNPP PF, Trade-in project in partnership with EVOLLIS and broker NES.◦ -• ● Management of programs in Run mode:◦ - Evolutions and updates of the site for product and service launches◦ - Maintenance and evolution of the product feed (PIM & e-commerce platforms to aggregator tool)◦ - Management of program run: Marketplace, Long-term financing and 3x4x, Up2you rental in partnership with BNPP PF, Trade-in project in partnership with EVOLLIS and broker NES.◦ - Incident and bug tracking, ticketing, and prioritization,
- HermesPIM Integration Project ManagerDIGITAL AND ITJanuary 2019 - July 2019 (6 months)Paris, France• - Participation in detailed design workshops (data model) and functional requirements with business stakeholders• - Drafting of detailed design documents• - Drafting of specifications for data migration files• - Management and support for client functional acceptance testing• - Drafting of training materials
- ChanelFunctional ConsultantE-COMMERCEJuly 2019 - January 2020 (6 months)Tool Activities• ● CORRECTIVE MAINTENANCE◦ - Responsible for reporting and resolving e-commerce related incidents◦ - Prioritizes corrections or business evolutions in dedicated release slots in coordination with the business and according to incident criticality◦ - Coordinates progress with the global e-commerce team◦ - Regularly communicates the status of tickets and production to the business◦ - Ensures order fulfillment◦ - Daily order monitoring◦ - Incident processing◦ - Monitors site performance◦ - Makes technical and process recommendations for sustainable incident resolution
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Education
- Master II in Information Systems ManagementISC2015Master II en Management des Systèmes d'Information
- Baccalaureate in Economics and Social Sciences, Latin Option2008BAC Economique et Sociale option Latin