Freelancer profile translated to English.
Back to original languageAbout Meriton
I support companies in setting up, managing, and optimizing their IT workplaces. My focus is on Microsoft 365, device management (Intune / Endpoint Manager), and IT support for modern work environments.
Through my experience as an ICT supporter, I manage users, devices, and systems in daily operations and support companies in introducing new IT solutions. This includes setting up workplaces, user management, troubleshooting, and training for employees.
Additionally, I support small businesses with the maintenance and upkeep of WordPress websites.
Typical projects:
• Microsoft 365 administration and user management
• Device management with Microsoft Intune
• IT support (1st / 2nd Level)
• Setup of Windows workstations
• WordPress maintenance and customization
German
Native or bilingual
Albanian
Native or bilingual
English
Basic
Can work on-site
Kerns (up to 50km)
Experience
- Kantonale Mittelschule UriICT Supporter First-, Second-Level / Trainer for Mediamatics ApprenticesEDUCATION AND E-LEARNINGJune 2024 - Today (2 years)Altdorf, SwitzerlandCentral ICT contact for the operational IT operations of a school. Responsible for the stable operation of the IT infrastructure and support for employees, teachers, and students.• 1st and 2nd Level ICT Support (Onsite and Remote)• Processing of support tickets and incident reports• Setup, deployment, and support of Windows workstations• User and authorization management (Microsoft 365 / Active Directory / Entra ID)• Device management and system administration• Monitoring of backups, servers, and network services• Support of school systems (e.g., Moodle, Nextcloud, school network)• Coordination with external IT service providers• Participation and leadership in ICT projects• Trainer for Mediamatics apprentices• Support and further development of web presences (WordPress)
- Muri-Tex GmbH,Acting Manager, Customer ConsultingRETAIL (SMALL BUSINESS)May 2011 - May 2024 (13 years)Kriens, Switzerland• Acting manager in the absence of the CEO• Consultation and support of clients• Sales and support in daily business• Field service appointments with clients on-site• Recording client requirements and creating quotes• Coordination and organization of orders• Maintaining customer relationships and follow-up
- Inteba AG,Logistics EmployeeRETAIL (LARGE RETAILERS)October 2010 - November 2010 (1 month)Alpnach, OW, SwitzerlandInvolvement in the logistics department with a focus on order picking and preparation of customer orders for delivery.• Receiving orders from the logistics supervisor• Picking and assembling goods according to the order• Preparing deliveries for drivers and transport• Checking goods for completeness and correctness• Providing orders for timely delivery• Support with general warehouse and logistics tasks
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Education
- PowerShell, Microsoft Learning PlatformPowerShell, Microsoft-Lernplattform
- Safety with Handling Psychological Challenges2025Sicherheit mit Umgang mit psychischen Herausforderungen
Certifications
- Microsoft 365 Endpoint Administrator – Intensive Training (Digicomp)Digicomp Academy AG2025
- Network Supporter Diploma (Klubschule Migros)Klubschule Migros2017