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Meriton DemajMD

Average response time: 1 hour

Freelancer profile translated to English.
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About Meriton

I support companies in setting up, managing, and optimizing their IT workplaces. My focus is on Microsoft 365, device management (Intune / Endpoint Manager), and IT support for modern work environments.

Through my experience as an ICT supporter, I manage users, devices, and systems in daily operations and support companies in introducing new IT solutions. This includes setting up workplaces, user management, troubleshooting, and training for employees.

Additionally, I support small businesses with the maintenance and upkeep of WordPress websites.

Typical projects:
• Microsoft 365 administration and user management
• Device management with Microsoft Intune
• IT support (1st / 2nd Level)
• Setup of Windows workstations
• WordPress maintenance and customization
  • German

    Native or bilingual

  • Albanian

    Native or bilingual

  • English

    Basic

Can work on-site
Kerns (up to 50km)

Experience

  • Kantonale Mittelschule Uri
    ICT Supporter First-, Second-Level / Trainer for Mediamatics Apprentices
    EDUCATION AND E-LEARNING
    June 2024 - Today (2 years)
    Altdorf, Switzerland
    Central ICT contact for the operational IT operations of a school. Responsible for the stable operation of the IT infrastructure and support for employees, teachers, and students.

    • 1st and 2nd Level ICT Support (Onsite and Remote)
    • Processing of support tickets and incident reports
    • Setup, deployment, and support of Windows workstations
    • User and authorization management (Microsoft 365 / Active Directory / Entra ID)
    • Device management and system administration
    • Monitoring of backups, servers, and network services
    • Support of school systems (e.g., Moodle, Nextcloud, school network)
    • Coordination with external IT service providers
    • Participation and leadership in ICT projects
    • Trainer for Mediamatics apprentices
    • Support and further development of web presences (WordPress)
    Microsoft 365 IT Support Device Management Endpoint / Intune System administration
  • Muri-Tex GmbH,
    Acting Manager, Customer Consulting
    RETAIL (SMALL BUSINESS)
    May 2011 - May 2024 (13 years)
    Kriens, Switzerland
    • Acting manager in the absence of the CEO
    • Consultation and support of clients
    • Sales and support in daily business
    • Field service appointments with clients on-site
    • Recording client requirements and creating quotes
    • Coordination and organization of orders
    • Maintaining customer relationships and follow-up
    Customer Consulting Order Management Field Service Customer Support Sales
  • Inteba AG,
    Logistics Employee
    RETAIL (LARGE RETAILERS)
    October 2010 - November 2010 (1 month)
    Alpnach, OW, Switzerland
    Involvement in the logistics department with a focus on order picking and preparation of customer orders for delivery.

    • Receiving orders from the logistics supervisor
    • Picking and assembling goods according to the order
    • Preparing deliveries for drivers and transport
    • Checking goods for completeness and correctness
    • Providing orders for timely delivery
    • Support with general warehouse and logistics tasks
    Order Picking Warehouse Logistics Goods Control Order Processing Delivery Coordination

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Education

  • PowerShell, Microsoft Learning Platform
    PowerShell, Microsoft-Lernplattform
  • Safety with Handling Psychological Challenges
    2025
    Sicherheit mit Umgang mit psychischen Herausforderungen

Certifications

  • Microsoft 365 Endpoint Administrator – Intensive Training (Digicomp)
    Digicomp Academy AG
    2025
    Modern Workplace Administration Windows Client Administration Software Deployment Device Management Security & Compliance Policies Microsoft 365 Administration Microsoft Endpoint Manager Device Configuration Device Management Microsoft Intune
  • Network Supporter Diploma (Klubschule Migros)
    Klubschule Migros
    2017
    IT Support (1st & 2nd Level) Server Installation Network Infrastructure Network Planning Network Administration Fault Analysis and Troubleshooting Hardware Installation System Configuration User and System Support System Maintenance

Skill set

Categories