Freelancer profile translated to English.

Description

Dynamic and versatile freelancer, I offer my services in administrative management, customer service, digital marketing, and logistics. With solid experience in these areas, I assist companies and entrepreneurs in optimizing their daily tasks and developing their business.

🔹 My services

✅ Customer Service: Customer support (email, chat, phone), complaint management, loyalty.

✅ Administrative Management: Data entry, document management, invoicing, administrative follow-up.

✅ Digital Marketing: Content creation, emailing, event management (booking, invitations, and event organization).

✅ Logistics: Order management, stock tracking, logistics flow optimization.

💡 Why work with me?

✔ Organized and rigorous

✔ Responsive and focused on customer satisfaction

✔ Autonomous with excellent adaptability

Languages

French
Native or bilingual
English
Conversational
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Infopro Digital
Project Assistant Showpad / Media Marketing
TECH
June 2023 - Today (3 years and 2 months)
Antony, France
- Creation and management of classic and advanced experiences in Showpad
- Training and support for new users of the group's Showpad tool
- Update of media marketing documents (mediakit)
- Organization of group events.
- Update of the Infopro Digital media website (WordPress)
Showpad Microsoft Powerpoint Event Management Wordpress Microsoft Outlook Microsoft Excel
Infopro Digital
Partnership Logistics Assistant
TELECOMMUNICATIONS
January 2023 - June 2023 (5 months)
Antony, France
Monitoring of partnerships both from the co-contractor's side and internally:
- Logistics monitoring: magazine delivery.
- Logistics assistance at partner trade shows
- Update of the action tracking table.

Update of the website (WordPress)

Update of the product catalog on Salesforce.

Organization of events (club dinner...)
Wordpress Event Management
Bricorama
Data Entry Operator (SAP) / Freelance
RETAIL (SMALL BUSINESS)
February 2023 - Today (3 years and 5 months)
Courbevoie, France
- Updating prices for all items sold in compliance with the pricing tiers defined by the company.
- Creating CSV files from an Excel spreadsheet (which I prepared with calculation forms....)
- Importing CSV files into SAP.
- Stock management
Excel SAP ERP WMS