About Meriem
French
Native or bilingual
English
Basic
Experience
- HAVEAGOODAYHospitality OfficerHOSPITALITYMarch 2023 - Today (3 years and 3 months)Lyon, FranceAs a freelancer, I primarily work on replacements within the Etoile Part Dieu building.
- My tasks include:
- Welcoming clients/residents and their guests in person and by phone.
- Guiding and assisting residents with their service requests.
- Providing information on the services offered by the establishment.
- Managing reservations for collaborators.
- Ensuring high-quality customer service.
- Handling the reception, sorting, and distribution of mail, packages, and deliveries.
- Ensuring high-quality customer service.
- Maintaining the company's positive image.
- Coordinating, assisting with, and organizing quality-of-life services within the building: bar and restaurant service, room service, meeting rooms, co-working spaces, gym, beauty bar, and special events such as exhibitions (young designers, local producers, and artisans), themed awareness campaigns (Pink October, No-Smoking Month, etc.), Women's Day, treasure hunts, tastings, etc.
- Managing communication within the building via email, posters, screen displays, and newsletters.
- Mairie de L'HormeHR and Payroll ManagerPUBLIC SECTOROctober 2024 - January 2025 (2 months)Saint-Étienne, France
- Drafting fixed-term employment contracts under public law.
- Transmitting documents (Orders, Replacement Fixed-Term Contracts, Deliberations, etc.) to the prefecture for legal review.
- Managing sick leave and work accident leaves.
- Declarations to CPAM and Relyens.
- Managing medical examinations.
- Drafting orders (CIA, IFSE, AT, AMO, CIA modification, regularization, etc.).
- Drafting addendums for salary modifications.
- Monitoring and entering payroll variables.
- Recording and entering annual leave, RTT, sick leave, and work accident leaves in the payroll software.
- DPAE declaration and B2 request.
- Scanning all documents for the digitized employee files.
- Archiving documents for each employee in their file and in the corresponding register.
- Responding to unsuccessful applications, managing CV database.
- vacancia sejours adaptesHR and Accommodation ManagerTRAVEL AND TOURISMMay 2023 - Today (3 years)St.-Chamond, France- Mail management- Reception and telephone or email follow-up.- Preparation of materials needed for stays: "stay kits".- Assisting the recruitment manager: processing applications, conducting interviews, contracts, administrative follow-up of seasonal workers (complete file, health insurance and work permit for foreigners), DPAE declaration, managing withdrawals and cancellations.- Sending stay budgets to the manager, and necessary information to all teams (complete team, accommodation address for their stay...)- Collecting payroll variables and transmitting them to the accountant.- Organizing train + hotel + bus travel for seasonal workers and vacationers.- Assisting with the administrative follow-up of the accommodation department.- Preparation and sending of stay invitations.- Management of RS and MR budgets and their credit cards.- Inventory management: stocktaking and ordering of missing items.
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Education
- Website CreationStaffme academy2021- Créer son propre site internet rapidement et de façon autonome - Gérer seul son site sans faire appel à un freelance - Comprendre ce qui rend un site internet malin et efficace - Rentrer dans la culture Web grâce à des outils no-code
- Graduate HR AssistantStudi comptalia- Assurer la gestion administrative du personnel - Contribuer au processus de recrutement et d’intégration des salariés - Participer au suivi du développement de leurs compétences - Effectuer la veille juridique - Maîtriser votre communication écrite et orale