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Meriem GuebliMG

Meriem Guebli

Business Support / Customer Relations

€140/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Meriem

  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • FranceEnvironnement
    Account Manager
    CONSULTING AND AUDITS
    April 2025 - June 2025 (3 months)
    Paris, France
    • Develop a client portfolio and prospect for new accounts
    • Manage client appointments
    • Contract negotiation
    • Administrative and financial project monitoring
  • Ofi Invest Asset Management
    Customer Relations and Service Manager
    April 2024 - August 2024 (5 months)
    Paris, France
    • Actively contribute to improving the customer experience.
    • Organize interactive workshops.
    • Prepare detailed reports.
    • Identify optimization opportunities for the customer journey for different customer types.
    • Conduct in-depth audits of management mandates signed with institutional clients.
    • Ensure compliance with contractual services and regulatory requirements.
    • Strengthen customer trust.
    • Participate in on-site due diligence to assess the compliance of operations for managed clients.
    • Ensure full transparency and compliance with established standards.
    • Draft and send clear and precise documents to clients.
    • Respond effectively to due diligence questionnaires.
    • Enhance communication and customer service.
    • Participate in a conference dedicated to commodity (metals) management strategy.
    • Foster the exchange of ideas and sharing of best practices with clients for optimized management.
  • Naïma's Agency
    Real Estate Customer Relations Manager
    January 2022 - April 2022 (4 months)
    Paris, France
    • Prospect and retain clients for real estate properties
    • Accompany clients in their real estate asset projects while ensuring compliance with transaction processes: rental and acquisition.
    • Organize and participate in visits and negotiations.

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Education

  • MBA 2 Management Entrepreneuriat et création d'entreprise
    IS-DBA Paris
    2025
    MBA 2 Management Entrepreneuriat et création d'entreprise
  • Master 2 Économie et Gestion des Risques Financiers
    Université de Rouen - UFR DSEG
    2024
    Master 1 et 2 Monnaie Banque Finance Assurance parcours

Skill set

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