Freelancer profile translated to English.
Back to original languageAbout Meriem
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- FranceEnvironnementAccount ManagerCONSULTING AND AUDITSApril 2025 - June 2025 (3 months)Paris, France
- Develop a client portfolio and prospect for new accounts
- Manage client appointments
- Contract negotiation
- Administrative and financial project monitoring
- Ofi Invest Asset ManagementCustomer Relations and Service ManagerApril 2024 - August 2024 (5 months)Paris, France
- Actively contribute to improving the customer experience.
- Organize interactive workshops.
- Prepare detailed reports.
- Identify optimization opportunities for the customer journey for different customer types.
- Conduct in-depth audits of management mandates signed with institutional clients.
- Ensure compliance with contractual services and regulatory requirements.
- Strengthen customer trust.
- Participate in on-site due diligence to assess the compliance of operations for managed clients.
- Ensure full transparency and compliance with established standards.
- Draft and send clear and precise documents to clients.
- Respond effectively to due diligence questionnaires.
- Enhance communication and customer service.
- Participate in a conference dedicated to commodity (metals) management strategy.
- Foster the exchange of ideas and sharing of best practices with clients for optimized management.
- Naïma's AgencyReal Estate Customer Relations ManagerJanuary 2022 - April 2022 (4 months)Paris, France
- Prospect and retain clients for real estate properties
- Accompany clients in their real estate asset projects while ensuring compliance with transaction processes: rental and acquisition.
- Organize and participate in visits and negotiations.
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Education
- MBA 2 Management Entrepreneuriat et création d'entrepriseIS-DBA Paris2025MBA 2 Management Entrepreneuriat et création d'entreprise
- Master 2 Économie et Gestion des Risques FinanciersUniversité de Rouen - UFR DSEG2024Master 1 et 2 Monnaie Banque Finance Assurance parcours