About Meriem
Your digital presence, finally up to par with what you're worth.
French
Native or bilingual
English
Fluent
Spanish
Fluent
Italian
Conversational
Experience
- FREELANCE Omycare - Zendesk Advanced PartnerCONTENT MANAGER - DESIGNERJanuary 2025 - Today (1 year and 7 months)- Steering the content strategy and producing high-value digital content- Optimizing LinkedIn posts (copywriting, viral formats, improving engagement rate)- Community management: animation, interaction, and audience development- Structuring social media presence to enhance brand visibility- Performance monitoring and continuous optimization of actions
- Air France / Air France-KLMAIRPORT AGENT COMMERCIALAVIATION AND AEROSPACEApril 2014 - Today (12 years and 4 months)Tremblay-en-France, France- Welcoming and informing customers at the departure and arrival of each flight- Managing commercial operations: Check-in formalities, baggage handling, boarding, customer support- Handling all commercial and operational irregularities (delays, flight cancellations, baggage incidents)- Checking travel documents, coordinating with ground teams, and applying security instructions.- Assisting passengers with specific needs: PRM, unaccompanied minors, VIP travelers.
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Education
- LITERARY HIGH SCHOOL DIPLOMALYCEE CASSINI2005
- BTS ASSISTANT MANAGER TRILINGUAL OPTIONLYCEE FRANÇOIS TRUFFAUT2007