Freelancer profile translated to English.

Description

🎯 I help small businesses & creators grow their online visibility through a clear and effective social media strategy.

✨ Customer understanding & relationships: 10+ years of experience in sales, communication, and customer experience.

✨ Authentic & impactful content: I create content that truly speaks to your audience.

✨ Results & organization: project management, editorial planning, performance optimization and tracking.

📌 What I offer

– Instagram account management

– Content creation (posts, reels, stories)

– Digital strategy & brand identity

– Support to improve your online presence

Languages

Workplace preferences

Remote only

Primarily works remotely

SOCOTEC EQUIPEMENT,
Inside Sales Representative
CIVIL ENGINEERING
January 2022 - July 2025 (3 years and 6 months)
Puteaux, France
Sales: Management of key account customer relations and implementation of commercial contracts and proposals. Planning: Development of schedules, programming in the dedicated tool, and monitoring of interventions and report distribution. Customer invoicing according to objectives. Planner: Organize and anticipate the schedule of field staff. Make appointments with clients by phone. Secure appointment logistics (escort, access codes, documents, materials). Enter data into the planning tool. Ensure daily that planning rates are optimized for the coming days. Upsell.
Sales Sales strategy Customer relations
HERMES
Customer Relations Officer
July 2022 - September 2022 (2 months)
Listen to and manage employee requests. Train and support employees. Event organization: reservation management, matchmaking. Set up an information service line: site operations, access maps, staff store hours, concierge information.
SAV DIOR -
Sales Promoter
April 2021 - July 2022 (1 year and 3 months)
El Puig, VC, Spain
Sales Representative. Customer promotion, sales, and loyalty. Training for retail staff. Feedback.

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VALIDATION OF EXPERIENCE ACQUIRED
IFOCOP
VALIDATION DES ACQUIS DE L'EXPERIENCE
Professional Title Commercial Assistant Level 5
2025
Titre professionnel assistante commerciale Niveau 5

Meriem Boudalia

Community Manager - Social Media - Instagram