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Merdi Zum KiloloMZ

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About Merdi

I am a specialist in distance selling with over 2 and a half years of experience in French-speaking call centers. I have developed my skills in appointment setting, closing, and call management (hot & cold) across several markets:

- 🩺 Health insurance (Swiss market): prospecting and lead qualification
- ⚡ Energy (French market): contract sales & customer loyalty
- ⚖️ Law firm for immigrants: support, advice, and transformation of prospects into clients

I have an excellent command of telephone communication, objection handling, structured sales pitches, and effective closing techniques.

I am rigorous, results-oriented, and comfortable with CRM tools, VoIP calls, custom scripts, and digital environments.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Auto-entrepreneur
    MARKETER
    SOCIAL NETWORKS
    December 2025 - Today (6 months)
    Dubaï, United Arab Emirates
    Digital marketing & business account management specialist

    Passionate about online marketing, I help businesses and entrepreneurs strategically develop their digital presence. I manage professional pages (Facebook, Instagram, TikTok...) as well as personal accounts to improve their brand image, create impactful content, schedule posts, and launch advertising campaigns (boost).

    My goal is to attract qualified clients, increase visibility, and generate concrete results.

    ✅ Content creation & management
    ✅ Publication planning and optimization
    ✅ Targeted advertising (Meta Ads, TikTo...

    Always attentive and results-oriented, I am available for remote freelance assignments or collaborations.
    Social Media Management Digital Content Creation Online Advertising (Meta Ads, TikTok Ads) Marketing & Communication Strategy Performance Analysis and Reporting
  • Auto-entrepreneur
    Closer / Appointment Setting / Distance Selling
    TELECOMMUNICATIONS
    January 2023 - Today (3 years and 5 months)
    Dubaï, United Arab Emirates
    💼 Profile Description for (Closer / Telemarketer / Remote Salesperson)

    I am a specialist in distance selling with over 2 and a half years of experience in French-speaking call centers.
    I have developed my skills in appointment setting, closing, and call management (hot & cold) across several markets:

    - 🩺 Health insurance (Swiss market): prospecting and lead qualification
    - ⚡ Energy (French market): contract sales & customer loyalty
    - ⚖️ Law firm for immigrants: support, advice, and transformation of prospects into clients

    I have an excellent command of telephone communication, objection handling, structured sales pitches, and effective closing techniques.

    I am rigorous, results-oriented, and comfortable with CRM tools, VoIP calls, custom scripts, and digital environments.

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Education

  • High School Diploma
    Collège saint Gilbert
    2020

Skill set

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