Freelancer profile translated to English.
Back to original languageAbout Mercia
Virtual assistant specialized in administrative support and customer relations, I help you save time by taking care of your daily tasks and optimizing your interactions with your clients. I can manage email and calendar management, document preparation, file and order tracking, as well as coordination with your internal teams. My goal is to allow you to focus on the core of your business while ensuring efficient and professional customer service.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Tandrine FoodbizSales AssistantRESTAURANTS AND FOOD SERVICEFebruary 2026 - Today (6 months)Paris, FranceAs a Sales Assistant, I support the sales team in the daily management of clients and sales. I handle order tracking, quote preparation, client file management, and coordination with various internal departments. My role also includes customer relationship follow-up, database updates, and contributing to the optimization of sales processes to ensure customer satisfaction and loyalty.
- Groupe Societe GeneralProject ManagerBANKING AND INSURANCEMarch 2023 - March 2024 (1 year)Tananarive, MadagascarAs a Project Manager, I coordinate and lead projects from start to finish, ensuring deadlines, budget, and quality objectives are met. I define needs, plan tasks, supervise teams, and communicate with stakeholders to ensure the smooth progress of the project. My role also includes risk management, deliverable tracking, and producing regular reports to ensure success and client satisfaction.
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Education
- Master of EconomicsCNTEMAD2022Finance et gestion économique : Marchés financiers, analyse des investissements, gestion des risques.