Freelancer profile translated to English.

Description

Independent virtual assistants from the web, I offer you my support regarding the administrative management and customer service of your company.

I take care of time-consuming tasks that take up your time and slow you down. You will thus have time for your creativity.

I am very eager to work with you. I would be delighted to discover other tools with you outside of those I use.

I work remotely with rigor and commitment.

Very attentive to the needs of others, with a team spirit, I provide quality work with your collaboration.

I use Google Suite tools and other software:

- Google Drive for good document organization,

- Google Docs for document layout and formatting,

- Google Sheets for reports and time tracking, etc.

- Dashlane for the security of your personal data,

- Invoice Home for invoices and quotes. I give you peace of mind.

As an independent contractor, you will only use my services when needed. Regarding customer service, I handle email exchanges, satisfaction questionnaires using Google Forms, and

coordinate your calendar with Calendly for better appointment management.

I am at your disposal for other administrative needs to be defined together that you would like to delegate.

I can travel to your site if necessary and possible.

First, we will get acquainted by message and schedule a phone call appointment.

The pricing will depend on the workload and time spent.

Thanks to Sheets or Toggl Track, we will track time in complete transparency, so you will have a detailed report of the work done.

Industry field of expertise

Languages

French
Fluent

Workplace preferences

Remote only

Primarily works remotely

Carrefour (Old)
Saleswoman
RETAIL (LARGE RETAILERS)
June 2024 - July 2025 (1 year and 1 month)
Yutz, France
Sales in charcuterie:
Advise customers
Check expiration dates
Organize charcuterie, cheese, and cold room displays
Prepare dishes: roast chicken, gratin, quiche, roasted ham, ribs, and daily specials...
Monthly closing
Invoice orders
Process orders
Order management
Welcome Sales Organization Risk Management Retrospective
Indépendant
Independent Virtual Assistant
E-COMMERCE
October 2022 - May 2023 (6 months)
Paris, France
Virtual Assistant, my mission is to save you time (entrepreneurs and freelancers).
MY AREAS OF EXPERTISE:
Administrative management, customer service, Web entrepreneurship,
- Administrative management: data entry, document layout, PDF creation, invoice and quote preparation, as well as other time-consuming tasks that slow you down and for which you would like support.
- Customer service: customer file management, sending emails, and preparing satisfaction questionnaires and others according to your needs to build customer loyalty by listening to them and establishing good communication. Using Google tools that I use. Such as: Google Sheet, Google Forms, Google Drive, Gmail... and software such as: Invoice Home for managing your quotes and invoices, Dashlane for securing your data. I implement good flexible organization according to requests with peace of mind.

I coordinate your appointments with Calendly and set up the automatic responder that I control for managing your follow-ups, according to your various needs. All these work setups will maximize your profitability and bring long-term added value to your business.

You will be relieved and you will be creative. Although important to you, these time-consuming tasks slow you down and are very demanding on a daily basis. Offloading some of them will save you
time to dedicate to the development of your business and spend more time with those who are important to you.