About Melvin
French
Native or bilingual
Experience
- VAZIVASALES ADMINISTRATION ASSISTANTFebruary 2025 - Today (1 year and 4 months)Customer relationship management (advice, supplies, follow-ups…)Customer account creationInvoice issuanceCustomer account creationCustomer interface / administrator space onboardingSales team administrative task management
- WOLFCRAFT FRANCESALES ADMINISTRATION ASSISTANTNovember 2022 - December 2024 (2 years and 1 month)Enter orders via SAPDevelop store commercial offers with the help of a CRM toolTrack order delivery in collaboration with the shipping/logistics departmentEnsure compliance with each brand's contractual conditions (pricing, promotional actions, delivery schedules, free shipping).Manage disputes (brands / consumers) and after-sales service requestsOpen and update customer data (accounts, databases...)
- HAUDECOEURCOMMERCIAL / LOGISTICS ASSISTANT (TEMPORARY)October 2022 - November 2022 (1 month)Order entrySwitchboard and customer appointment managementPayment reconciliationImplementation of schedules in the CRM
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Education
- DUT Techniques de Commercialisation (University Diploma in Technology in Marketing Techniques)University of Saint-Denis2018DUT Techniques de Commercialisation
- BAC STMG (Technological Baccalaureate in Management and Administration)Charles de Foucauld High School2014BAC STMG