Freelancer profile translated to English.

Description

Freelance consultant, I assist individuals and professionals in managing and structuring their administrative situations. I also offer digital communication support via social networks and various media (website, mailing, poster creation...).

My approach is human-centered, structured, and results-oriented, with particular attention to clarity of procedures, confidentiality, and efficiency.

My areas of intervention:

• Analysis and diagnosis of individual financial situations

• Preparation and follow-up of Banque de France files (over-indebtedness, FICP, banking incidents)

• Drafting administrative, financial, and legal correspondence

• Organization and securing of repayment plans

• Verification and monitoring of credit schedules

• Personalized administrative support and task-based assignments

• Social media assistance and support (guidance, responses, structuring procedures)

• Digital communication: content writing, messages, informative and educational publications

• Mediation and exchanges with banking institutions and organizations

👉 Objective: to simplify procedures, reassure, structure, and quickly advance entrusted situations, while using digital tools for clear and accessible communication.

⸻

🔹 Strengths:

• Excellent command of administrative and financial procedures

• Analytical, synthesis, and simplification skills

• Human-centered, benevolent, and educational approach

• Comfortable with digital tools and social networks

• Autonomous, organized, and confidential work

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Lorient (up to 50km)

Groupe Covéa
Insurance Manager
January 2023 - January 2025 (2 years)
Prospect management, Client portfolio development, Appointment scheduling, Commercial operations follow-up, Instance distribution, Physical and telephone reception, Debt collection management.
Capea
Administrative Management Officer
November 2023 - Today (2 years and 7 months)
Vannes, France
Administrative and financial consultant, I assist individuals and professionals in managing, regularizing, and optimizing their administrative and financial situations, particularly in sensitive or complex contexts.

I undertake targeted and effective assignments, with a structured, confidential, and solution-oriented approach.

My areas of intervention:
• Analysis and diagnosis of individual financial situations
• Preparation and follow-up of Banque de France files (over-indebtedness, FICP, banking incidents)
• Drafting administrative and financial correspondence (banks, creditors, organizations)
• Organization and securing of repayment plans
• Verification and monitoring of credit schedules
• Assistance with financial regularization procedures
• Help in understanding procedures, rights, and obligations
• Ad hoc administrative support and task-based assignments

Accustomed to working with rigor and discretion, I adapt to the specific needs of each mission, whether it's occasional support or more comprehensive assistance.
Customer relationship management After-sales service E-commerce Administrative assistance Payment reminder
Golfde St-Laurent
Client Manager
January 2015 - January 2022 (7 years)
Physical and telephone reception, Social media and client mailing communication, Reservation and golfer group management, Shop and stock management, Merchandising.