About Mélody
English
Conversational
Spanish
Conversational
French
Native or bilingual
Experience
- DISKOConsulting DirectorDIGITAL AND ITFebruary 2020 - Today (6 years and 4 months)Paris, France
- Influence4YouAccount DirectorDIGITAL AND ITOctober 2018 - January 2020 (1 year and 4 months)Courbevoie, FranceBUSINESS DEVELOPMENT>> Develop and retain the client portfolio- Development of the client portfolio through prospecting actions (phone, email, trade shows, events)- File monitoring and retention of existing clients by proposing additional servicesINFLUENCE MARKETING STRATEGY>> Respond to client requests by proposing creative strategies- Brief taking and RFP responses, competitive benchmarking, monitoring- Writing and presenting recommendations to decision-makers (marketing directors, media managers, social media managers...)- Briefing creative and strategic teams, monitoring campaign deployment up to the reporting phaseMANAGEMENT- Supervision of a member of the Sales team
- Dermway ParisDigital, Communication & E-commerce ManagerFASHION AND COSMETICSJanuary 2018 - October 2018 (9 months)Asnières-sur-Seine, FranceDermway Paris is a group of 5 facial care brands with precious active ingredients (caviar, gold, diamond...) and Parfums Pàris, a 100% digital perfume brand.COMMUNICATION / SOCIAL MEDIA>> Create and develop the notoriety of the 6 brands through social media- Design of the Instagram and Facebook social media strategy for each brand (editorial content creation, editorial calendar, theme sourcing, visual creation)- Animation and management of the community growth for the 6 brands' Facebook and Instagram pages, ensuring the planning and editorial content of the 12 pages- Implementation of influence campaigns to ensure brand visibility (monitoring influencers directly or through partner agencies)- Setup and monitoring of e-marketing campaigns for traffic, acquisition, and notoriety with the service provider, management of campaign budgets, briefs, and schedules.DIGITAL>> Ensure the operational performance of the e-commerce sites in collaboration with the various stakeholders responsible for technical maintenance (web agency / webmaster)- Manage the launch of the new site for the KaviaarKare brand (project completion monitoring, specification validation, testing, go-live)- Post-launch maintenance monitoring (bug management)- Definition of new features for the V2 launch- Daily management of the other brands' e-commerce sites (product catalog updates, translations...)E-COMMERCE>> Ensure the administration of site sales and customer relations- Design and implementation of a customer ceremony (shipping packaging, personalized thank you card and goodie)- Management of product stock and customer orders (from order reception to customer delivery)- Daily management of customer service and inquiries
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Education
- Technical Sales DiplomaIUT Montpellier II2010
- Scientific BaccalaureateLycée François d'Estaing, Rodez2008