Freelancer profile translated to English.

Description

A professional with field experience, I put my expertise at the service of companies that want to structure and improve their sales performance.

I undertake 3 types of missions:

Customer Relations Audit — I analyze your processes, identify friction points, and provide you with concrete and actionable recommendations.

Sales Process Structuring — You don't have a formalized sales framework? I build with you the tools your teams need: scripts, objection handling, customer journey.

Sales Support — I work alongside your teams in the field to embed good practices over the long term.

I work in person in the following departments: Deux-Sèvres, Vienne, Charente, and Charente-Maritime - and remotely as needed.

Industry field of expertise

Languages

French
Native or bilingual
Spanish
Basic

Workplace preferences

Can work on-site

Niort (up to 50km), Poitiers (up to 50km), Angoulême (up to 50km)

KERRIAFORMATION
Independent Trainer
October 2024 - Today (1 year and 10 months)
Niort, France
Instructor in sales techniques, customer relations, insurance, and strategic diagnosis for students in sandwich courses (BTS and Bachelor).
Design and delivery of educational sequences based on real professional situations.
Support for sandwich course students in developing their sales skills.
Professional Training Training Facilitation Instructional Design Skills Assessment
AXA ASSURANCE
Sales Associate
October 2023 - December 2023 (2 months)
Sales negotiation
Prospecting for new clients
Administrative Management
Development of existing portfolio and customer loyalty
Sales Techniques Customer Relations Portfolio Management
MGEN
Customer Service and Development Advisor
November 2020 - September 2023 (2 years and 10 months)
Development and management of a retail customer portfolio. Collection and analysis of customer needs to propose suitable solutions. Implementation of commercial actions and promotion of offers and services in a mutualist environment.
Customer Relations Sales Techniques Needs Analysis