Melissa V.

Administrative assistant within a sensitive site, I manage the monitoring of technical interventions on six sites, timekeeping for the team and the organization of training. I prepare activity reports, meeting minutes and coordinate interventions with service providers in the Grand Est region.

Sales assistant, I was responsible for customer reception in French and English, stock management and invoice tracking. Versatile, I also coordinated the team's activity and training to ensure efficient organization.

Customer service representative in a call center for EDF, I managed subscriptions, complaints and contract follow-ups, as well as coordinating repairs. My role involved precise and responsive customer support to ensure quality service.