Melissa Reis

In my current role, I handle diverse organizational and administrative tasks that ensure the smooth operation of daily business. My main responsibilities include creating and sending invoices, as well as scanning, checking, and digitally recording receipts and invoices in the system.

Furthermore, I coordinate appointments, respond to incoming emails, and obtain quotes from service providers and suppliers. Direct customer contact is another important part of my work, particularly via telephone, where I act as a point of contact for questions, coordination, and organizational matters.

Additionally, I am responsible for planning, organizing, and preparing/following up on events. This includes coordinating with clients and partners, managing workflows, and ensuring that all organizational details are reliably implemented.

Through these versatile tasks, I have gained extensive experience in administration, communication, customer service, and event organization.

From 2018 to 2025, I worked in various physiotherapy practices and facilities, gaining comprehensive practical experience in the care and treatment of patients with diverse conditions and medical histories.

My main responsibilities included the independent planning and execution of physiotherapy treatments, as well as the creation of individual training and therapy plans. The focus was on rehabilitation after injuries and surgeries, as well as the treatment of orthopedic, neurological, and muscular complaints.

Additionally, I was responsible for coordinating and organizing patient appointments, responding to inquiries by phone and in writing, and also providing patient care during home visits. An important part of my work was individual counseling, motivation, and long-term support for patients to achieve sustainable therapy success.

Through my many years of professional experience, I possess in-depth knowledge in physiotherapy treatment, training planning, and professional interaction with patients and organizational processes.

As an independent event and wedding planner, I support my clients in the professional planning, organization, and execution of weddings and individual events. I develop customized concepts tailored to the personal wishes, ideas, and budgets of my clients.

My tasks include in-depth consultation meetings, the creation of schedules and timelines, and the selection and coordination of suitable service providers such as venues, caterers, photographers, florists, and DJs. I accompany my clients throughout the entire planning process and serve as the central point of contact for all organizational and logistical questions.

On the day of the event, I provide on-site support and coordinate all parties involved to ensure a smooth process, allowing the bridal couple or hosts to fully concentrate on their event.

Furthermore, I am responsible for administrative tasks such as quote preparation, invoicing, and general customer communication. As the owner of a small business, I combine organizational skill, creativity, and a high standard of quality to realize unforgettable and individually designed events.