Freelancer profile translated to English.

Description

🎯 Operational consultant specializing in independent hotels

After several years in hotel management, I created Hollico to help hoteliers gain efficiency, relieve their teams, and improve the customer experience – without unnecessary jargon.

🛎️ What I offer:

– Targeted and concrete on-site audits (mystery shopper or not)

– Overhaul of on-site organization (breakfast, reception, housekeeping…)

– Team training and coaching

– Optimization of costs, procedures, and perceived quality

– Turnkey operational support over several months

📍 Based in the South, I work throughout France, with a 100% on-site and human approach.

Languages

French
Native or bilingual
English
Fluent
Italian
Conversational

Workplace preferences

Can work on-site

Nice (up to 50km)

Groupe BAKJY
HOTEL OPERATIONS DIRECTOR
November 2023 - Today (2 years and 7 months)
Côte d'Azur, Trois-Rivières, QC, Canada
Participate in new group projects, Manage and develop team skills towards a hotel orientation, Ensure financial management follow-up, Write processes
Groupe SOFRA
OPERATIONS DIRECTOR
September 2022 - November 2023 (1 year and 2 months)
Golden Horseshoe, Springwater, ON, Canada
Implement integration, training, and support for directors, Analyze and manage establishment productivity, Monitor facility maintenance and upkeep, Collaborate with the finance department, Ensure weekly travel to hotels, Negotiate contracts
Golden Tulip Roissy Saint-Witz****,
HOTEL MANAGER
June 2019 - September 2022 (3 years and 3 months)
seminar rooms, SPA, fitness room, outdoor pool and gardens, 3M in turnover
Lead staff, Manage schedules and team recruitment, Monitor online reputation, Develop commercial activities (private and professional events), Participate in revenue management meetings, Manage inventory, Ensure daily accounting