About Mélissa
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- Cookie'MaginationCookieQueen(asse)January 2021 - Today (5 years and 5 months)Toulouse, FranceCookie dealer:- Production of sweet & savory cookies,- Design of communication materials (social media, videos, promotional texts);- Preparation of quotes and invoices;- Workshop organization;- Supplier negotiations;- Accounting,- Administrative relations (URSSAF, Chamber of Commerce and Crafts);- Supply management (raw materials)- Sales management, ...
- Le Social Bar & CoAgent of convivialityJanuary 2021 - August 2024 (3 years and 7 months)Paris, France- Event animation, mediation activities, and team-building sessions with other agents;- Welcoming clients and users in the Social Bar style;- Deployment of conviviality and icebreaker game activities:- Design and experimentation of new off-site conviviality activities:Administrative and logistical task management- In corporate seminars;- For online events- In public spaces, train stations, kiosks, etc...
- EnnismoreTraining ManagerAugust 2023 - November 2023 (3 months)92130 Issy-les-Moulineaux, FranceI design training programs and support the skill development of teams for the Mama Shelter, Jo&Joe, and Tribe brands within the Ennismore group.TRAINING & DEVELOPMENTTraining:• Lead training development projects in face-to-face and distance learning (content creation and facilitation)• Train and support teams in facilitating the implemented training sessions• Create, develop, and administer the e-learning training platform• Create and manage a "training" community for each brand• Analyze and identify internal and external training needs and resources, and ensure that the training undertaken meets the identified expectations and development needs;• Participate in the construction of the training plan (calendar, registrations, costs…)• Participate in the implementation of a training strategy aimed at developing employee effectiveness and loyalty• Maintain legal and conventional watch• Create, facilitate, and deploy specific training programs for the Ennismore group and its various brands• Optimize the training budget with existing schemes (CPF, CIF, training plan…)• Supervise training logistics (room booking, necessary equipment, meals…)• Monitor feedback from employee training evaluations and ensure that the training attended met expectations and identified development needs• Provide follow-up reportingRECRUITMENT• Identify recruitment needs• Write job descriptions• Participate in hotel or other point-of-sale openings• Participate in job fairs and partner school eventsCOMMUNICATION• Participate in the animation of social media and internal communication tools• Participate in the creation of communication materials
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Education
- CAP Pastry, Baking and Pastry Arts / Baker / Pastry ChefEcole des Pros2018CAP Pâtisserie, Arts boulangers et pâtissiers / boulanger / chef pâtissier
- Master 2 in Business & Management (Communication & Marketing specialization), Communication & MarketingESC Clermont2013Master 2 in Business & Management (Communication & Marketing specialization), Communication & Marketing