About Melissa
French
Native or bilingual
Experience
- InovieBiopolleAntilles|Goyave|Medical SecretaryHEALTH AND WELLNESSOctober 2022 - Today (3 years and 10 months)Answering patient phone calls to schedule appointments. Greeting patients upon arrival. Checking appointments on the schedule. Handling correspondence, phone calls, and emails related to administrative tasks. Managing follow-ups and unpaid bills.
- Bio lbsMedical SecretaryHEALTH AND WELLNESSSeptember 2020 - June 2022 (1 year and 9 months)Rouen, FranceHandling correspondence, phone calls, and emails related to administrative requests. Administrative management of patient files. Processing payments for consultations and issuing receipts. Informing patients about the procedures for medical examinations and the steps to follow. Managing patient schedules and appointments on the Doctolib platform. Managing assisted reproduction files.
- LaboratoireBalian|Issy-Les-Moulineaux|2017-2020Medical SecretaryHEALTH AND WELLNESSJune 2017 - September 2020 (3 years and 3 months)Issy-les-Moulineaux, FrancePatient care. Administrative management of patient files. Handling correspondence, phone calls, and emails related to administrative or medical requests. Managing teletransmission, Noémie returns, and rejections.
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Education
- Professional Baccalaureate in Secretarial StudiesBaccalauréat Professionnel Secrétariat
- Level IV Certified Title - Medical SecretaryInstitut PIGIER2014Titre certifier niveau IV - Secretaire Médicale