Melissa Gagnon

Business Manager, Virtual Assistant and Accounting Technician, I support entrepreneurs and SMEs in structuring, optimizing, and managing their daily operations.

With over 15 years of experience in administration, project coordination, accounting, and customer service, I have worked in both corporate environments and as a self-employed worker, which allows me to quickly adapt to the reality and priorities of each client.

🔹 What I concretely bring

Complete administrative management

Basic accounting and financial follow-up (QuickBooks, Sage, Acomba)

Project coordination and priority management

Executive support and virtual assistant

File opening, client follow-up, warranties, and services

Organization, structuring, and improvement of internal processes

🔹 My strengths

Speed of execution, autonomy, organizational skills, and excellent learning ability. I am known for being reliable, proactive, and solutions-oriented, even in demanding or rapidly growing contexts.

🔹 Tools mastered

Office 365, Teams, Dropbox, QuickBooks, Sage, Acomba, Canva, as well as several digital and collaborative tools. I also hold a certification in artificial intelligence (ChatGPT, Jasper AI, Midjourney), which I integrate to improve administrative efficiency and productivity.

🔹 My objective

To provide professional structuring support, allow leaders to focus on growing their business, and become a true strategic ally, not just an executor.

Available for one-time or recurring mandates, remotely.