About Melissa
Spanish
Native or bilingual
English
Conversational
Experience
- Escuela de Karate ShotokanDigital Strategy, SEO, and Content ManagerSPORTSMarch 2020 - Today (6 years and 5 months)Barcelona, Spain- Led content strategy and strategic writing, achieving a 35% increase in enrollments and a community of +10k followers.- Achieved organic positioning with 10 keywords in Google (TOP 3) through optimized SEO writing.- Increased the conversion rate organization by 28% through content creation for the sales funnel.- Managed personalized customer service and monthly lead generation.
- BipAndBip eCommerceAdministrative Assistant and SEO (Product Copywriting)August 2023 - December 2023 (4 months)- Executed the writing and optimization of product descriptions, resulting in a 25% increase in organic sales.- Acted as an assistant in the team to synchronize campaign communication with available stock.- Improved company positioning by reducing errors in Shopify content management by 90%.
- Salones de BellezaDigital Communication and Writing SpecialistHEALTH AND WELLNESSAugust 2020 - January 2023 (2 years and 5 months)- Increased clients (appointment scheduling) by 22% through copywriting and digital communication strategies.- Developed segmented Email Marketing campaigns to maximize customer lifetime value.- Increased Instagram followers and engagement by 200%.
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Education
- Bachelor of Social CommunicationUniversidad Santa María.Licenciada en Comunicación Social
- Professional Training in Community Management and Digital Marketing.Formación Profesional en Community Management y Marketing Digital.