About Melissa
French
Native or bilingual
English
Basic
Experience
- Vap'in smokeSales AdvisorRETAIL (LARGE RETAILERS)April 2024 - Today (2 years and 2 months)● Greeting, advising, and personalized customer support● Needs analysis and recommendation of suitable products● Customer relationship management● Sales management and customer loyalty● Complaint and after-sales service management● Order tracking and receipt● Achievement of commercial objectives
- IbisReceptionistHOSPITALITYFebruary 2022 - April 2024 (2 years and 2 months)Cherbourg, France● In-person and phone reception of clients● Responding to emails and client requests● Simple administrative support● Client guidance and support
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