About Melissa
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Experience
- AVISIAData Analyst & Insights Strategist ConsultantLUXURY GOODSSeptember 2023 - Today (2 years and 9 months)Paris, FranceContext: Analytical transformation across six key Gulf markets.Migration of analytical flows from SPSS to Dataiku & BigQuery
- Audit and migration of databases and analytical workflows.
- Automation of data pipelines to improve efficiency and scalability.
Development and management of CRM dashboards (Power BI)- Design of interactive reports for monitoring omnichannel marketing campaigns (emails, SMS, automated triggers) deployed across 6 markets.
- Integration and tracking of key KPIs: open rates, click-through rates, conversions, revenue contribution.
- Analysis of the impact of in-store promotions on customer performance: evolution of average basket size, purchase frequency, acquisition, and loyalty.
- Provision of actionable insights to local and central CRM and marketing teams.
Development of analytical workflows on Dataiku for monitoring customer, retail, and e-commerce KPIs.- Customer, store, and product segmentation using clustering and machine learning to optimize marketing actions.
- Monitoring and reporting of retail and e-commerce performance to guide strategic decisions.
Creation and automation of Power BI dashboards- Design and development of interactive Power BI reports for real-time monitoring of marketing and CRM KPIs.
- Presentation of strategic insights and actionable recommendations to CRM and marketing teams (in English).
📌 Technologies used: Power BI, Dataiku, Google BigQuery, Python, SQL, SPSS Modeler, R, Office Suite - Kantar InsightsData Scientist / Architect of Insights and Data StrategiesCONSULTING AND AUDITSSeptember 2019 - August 2023 (3 years and 11 months)Paris, FranceContext: Within the Data Analytics Department, I led strategic projects in Marketing Mix Modeling and Text Analytics, transforming complex data into actionable insights. I collaborated closely with clients to understand their needs, structure data, and develop tailor-made solutions, thereby optimizing decision-making.Marketing Mix Modeling (MMM): Optimization of advertising investments
- Development of predictive models using InterStat to maximize the impact of marketing campaigns on sales.
- Collection, cleaning, and consolidation of multiple data sources, advanced statistical validation, and continuous adjustments.
Enrichment of Metaskope data with TGI: Advanced predictive modeling- Integration of TGI data into the Metaskope database, supplementing panel variables with detailed insights.
- Application of ML models to enrich missing data.
Text Analytics & Insights Extraction: Analysis of social networks and customer feedback- Social data analysis: Real-time data collection and processing with Brandwatch and Python scripts (N-grams, Word2Vec).
- Visualization and insights: Trend identification via Gephi, STAN (PyStan), and creation of interactive reports in Power BI.
Development of interactive web applications with R-Shiny- Design of an interactive web application in R-Shiny, enabling real-time visualization of analysis results and predictive models.
GDPR & CSR Compliance: Social and ethical responsibility- CSR commitment: Raising awareness of climate issues (Climate Fresk) and strengthening GDPR compliance through an IT charter.
📌 Technologies used: R, Python, SQL, Power BI, SPSS Modeler, Brandwatch, Gephi, R-Shiny, Office Suite - Enigma School, L'École Supérieure des Sciences de l'Informatique de LilleLecturer in Data Analysis/ScienceEDUCATION AND E-LEARNINGJanuary 2023 - Today (3 years and 5 months)Lille, FranceContext: As a lecturer in Data Analysis and Data Science, I provided training at various academic levels, from an introduction to artificial intelligence to advanced data modeling and processing techniques.First Year: Introduction to Artificial Intelligence (AI)
- Presentation of fundamental AI concepts, machine learning algorithms, and practical real-world applications.
Second Year: ETL and Machine Learning on Dataiku- Training on data Extraction, Transformation, and Loading (ETL) processes with Dataiku.
- Deep dive into Machine Learning concepts: using Dataiku for data preparation, creating predictive models, and evaluating their performance.
- Introduction to different algorithm types (prediction, classification, etc.) and how to implement them on the Dataiku platform to solve real-world problems.
Fourth Year: R Language for Data Science- Teaching the basics of the R language, including data manipulation techniques, statistical modeling, and visualization, to prepare students for complex Data Science projects.
Project Supervision:- Supervision of segmentation and trend prediction projects, guiding students on real case studies and providing methodological support.
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Education
- Artificial Intelligence (AI)l'Intelligence Artificielle (IA)
- LanguageLangage