About Melissa
French
Native or bilingual
English
Conversational
Arabic
Native or bilingual
kabyle
Native or bilingual
Experience
- Mairie de PauVolunteer in Civic ServicePUBLIC SECTORApril 2024 - August 2024 (4 months)Pau, France- Coordination of traveler reception and orientation, ensuring a smooth and pleasant experience.- Professionalism and efficiency in assisting users, with the ability to quickly resolve problems and meet their needs.- Rigorous information management and clear communication with the public, ensuring accurate transmission of instructions and useful information.- Proactive collaboration with the team to ensure the smooth running of activities and contribute to a harmonious work environment.
- ENIEMIntern in Industrial OrganizationMECHANICAL ENGINEERINGApril 2023 - May 2023 (1 month)Tizi-Ouzou, AlgeriaObjective:Study of the company's value chain for the end-of-studies report and validation of the degree.Concrete achievements:- Conducted interviews with all managers (CEO, HR, Production, Sales) to analyze the value chain.- Collected and synthesized information on internal processes and interactions between departments.- Observed and understood the company's operational functioning.- Wrote a detailed report highlighting the strengths and areas for improvement of the value chain.
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Education
- Master 1 Management of Organizations and Information TechnologyIAE2026Master 1 Management des Organisations et Technologies de l 'Information
- Bachelor's degree in Economic and Social AdministrationUniversity of Pau and Pays de l'Adour2025Licence Administration Economique et Sociale