About Méline
- with a strong ethical awareness;
- that have a positive impact on the world;
- that value authenticity and uniqueness.
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Chinese
Basic
Experience
- BissaiVolunteer Communication and FacilitationCIVIC AND SOCIAL ORGANIZATIONSSeptember 2024 - Today (1 year and 11 months)Paris, FranceBissai is an anti-racist and decolonial collective that creates spaces for expression, sharing, and healing, both online and in person. Within this collective, I participate in:- the creation and layout of online content (articles, social media)- the development & facilitation of workshops for individuals and companies (example: facilitation of an anti-racism workshop for moderators within an online dating company - 5 workshops with approximately 15 people per session - training conducted in English and French)
- Slash AsianHead of Communication & Editorial DepartmentCIVIC AND SOCIAL ORGANIZATIONSSeptember 2023 - March 2024 (7 months)Paris, France
- Development and implementation of a communication strategy
- Planning, creation, management, and layout of online content
- Examples: blog post - Instagram video post
- Social media moderation (Instagram 12.8k followers), partnerships, contests
- ElasticCustomer Experience & Advocacy Program ManagerSOFTWARE PUBLISHINGJanuary 2018 - December 2022 (5 years)Londres, United Kingdom
- Definition and execution of the ambassador customer strategy for the Europe - Middle East - Africa region
- Creation of customer testimonials and adaptation into various formats (video, webinar, conference, blog, case study, etc.)
- Centralization and restructuring of key customer experience programs
- Coaching clients to present their experience at conferences
- Launch and management of Qualtrics to evaluate the customer lifecycle
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Education
- Master Marketing - Communication & Cultural ManagementNeoma Business School2015