Melina Ngaba

Operational coordination of digital communication projects. Management of digital channels (social media, website, internal materials). Creation of visual and editorial content (Canva, WordPress, CapCut). Monitoring and analysis of performance (KPI, Google Analytics). Writing editorial content for the website's blog.

Daily organizational and administrative management of resident files. Centralization and tracking of internal documents. Operational support to teams to ensure business continuity. Management of relationships with various stakeholders. Physical and telephone reception of visitors. Management and sorting of resident mail. Maintenance and upkeep of common areas.

Writing and distribution of internal communication content. Design and sending of newsletters. Animation, development, and engagement of our communities. Contribution to the launch of an internal application. Coordination with support teams. Creation of graphic elements for the application.