Freelancer profile translated to English.

Description

Business Analyst and Project Manager with 10 years of experience in IT project management, AMOA, application support, and IT production. Specialized in business/IT coordination, continuous improvement project management, and process optimization. Sectors: rail transport, financial markets, IT services.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Courbevoie (up to 50km)

KNOWLODGEWARE
Document Management & Dematerialization Project Manager – OrderScan Solution
SOFTWARE PUBLISHING
December 2024 - July 2025 (7 months)
Tunis, Tunisia
Managed the dematerialization of purchasing processes (purchase orders, supplier invoices).
Analyzed business needs and defined validation workflows and approval circuits.
Managed the project: planning, monitoring, reporting, and stakeholder coordination.
Led change management: user training and post-deployment support.
Optimized processes and monitored performance indicators (KPIs).
Environment: JIRA, APIs, Agile, LAD OCR technology.
Change Management
sncf voyageurs
Cross-functional Project Manager – Business & Agency Department
TRANSPORTATION
June 2022 - March 2024 (1 year and 9 months)
Paris, France
Managed the integration of SNCF product projects: new fare ranges, inventories, promotions, accessibility for people with reduced mobility in travel agency systems.
Facilitated functional study workshops and drafted scope documents in French and English for internal and external partners.
Provided cross-functional coordination with IT, Customer Success Managers, and development teams.
Monitored functional testing: validated commercial distribution flows and accounting for product acquisition.
Performed functional analysis and managed anomalies in coordination with project teams, supporting go-live (MEP).
Ensured consistency between Agency, Station, GDS, SBT, and Business Portal systems for the Product scope.
Ensured regulatory compliance: rigorous application of competition rules.
Environment: JIRA, Confluence, APIs & SNCF IT systems, Agile.
sncf voyageurs
AMOA Project Manager – Passenger Information Onboard Trains
TRANSPORTATION
December 2021 - Today (4 years and 6 months)
Paris, France
Coordinated between the Connected Trains business unit, Transilien IT Department, and Railway Production IT Department.
Managed onboard systems (CanalTrain, SIVE) evolutions, ensuring IT quality, performance, and security.
AMOA (Agile, SAFe): scoping, technical/functional design, development and testing monitoring.
Managed cross-functional IT resources, tracked costs/deadlines, and prepared quotes.
Organized project meetings, reporting, and supported go-live.
Contributed to application maintenance (MCO) and monitored critical milestones.
Environment: JIRA, Confluence, Mainframe, AWS, APIs, SNCF IT systems, Agile Scrum.
Business: Transport Windows KIBANA JIRA