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Melchior CostaMC

Melchior Costa

AI & Automation Specialist - HoReCa

€500/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Melchior

AI and automation specialist, I support players in the HoReCa sector in optimizing their commercial and operational processes through concrete, results-oriented solutions.

My goal: to save time, increase sales, and improve customer experience using intelligent and easy-to-use tools.

Specifically, I focus on:

🤖 Creating AI agents for managing customer inquiries and reservations

⚡ Automating workflows (leads, follow-ups, CRM, reporting)

💬 Implementing WhatsApp Business & chatbots for customer service

📈 Optimizing lead management and conversion funnels

🔗 Integrating no-code / low-code tools (Zapier, Make, CRM, etc.)

Coming from entrepreneurship and online business management, I have developed a strong results-oriented, efficient, and client-independent culture.
I work with a pragmatic approach: each solution must be useful, profitable, and easy for your teams to adopt.

🎯 Ideal for: restaurateurs, hotel groups, dark kitchens, franchises, and HoReCa startups looking to structure their growth through AI.

Available for missions involving:
audit, AI solution implementation, complete automation, or strategic consulting.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • Kickzflip
    Self-Employed
    May 2018 - July 2024 (6 years and 2 months)
    resale of sneakers
    • · Management of an online business.
    • · Development of pricing strategies.
    • · Use of sales platforms and order management.
    • · Digital Marketing.
    • · Logistics management
    WhatsApp Business Digital Transformation Process Automation Lead Management Customer Relations
  • GBLCPT
    Investor & Independent Trader
    September 2024 - November 2025 (1 year and 2 months)
    • · Analysis of financial markets and trend monitoring
    • · Management of a digital asset portfolio
    • · Risk management and money management strategies
    Data Analysis Strategic Decision Making Risk Management Investment Strategy Performance Monitoring / Reporting
  • DIOR,
    Internship
    May 2024 - May 2024
    Participation in assembly activities within the workshop, including parts preparation, element assembly, and quality control. Introduction to working methods in a professional environment, adherence to safety regulations, and contribution to the smooth running of production.
    Work Organization Quality Control Teamwork Operational Rigor Adherence to Safety Standards

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Education

  • L'ISC PARIS

Skill set

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