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Melany B.MB

Melany B.

Administrative Assistant & SME Management

€450/day
Lausanne, CH
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Melany

Do you want to delegate your administrative management to focus on your business?

I support freelancers, therapists, artisans, and small businesses in organizing and managing their administrative tasks.

My goal is simple: to save you time, reduce your mental load, and implement clear, sustainable, and efficient organization.

I can help you with:

• Daily administrative management
• Organization and filing of documents (paper and digital)
• Email management and follow-up
• Creation of Excel dashboards
• Creation of Word templates and professional documents
• Implementation of administrative procedures
• Administrative follow-up of your clients and your files

Rigorous, organized, and responsive, I adapt to your way of working to offer you simple and effective solutions.

Every business is different. That's why I create tailor-made tools that allow you to save time and regain fluid, uncomplicated administration.

You can count on a collaboration based on trust, discretion, and quality.

Professional, organized, and always in a good mood, I attach great importance to the quality of my work, responsiveness, and a simple and pleasant collaboration.
  • French

    Native or bilingual

  • Spanish

    Native or bilingual

Can work on-site
Lausanne (up to 50km)

Experience

  • Pack-Solutions
    Project Manager
    BANKING AND INSURANCE
    July 2010 - July 2017 (7 years)
    Avignon, France
    Project management, stakeholder coordination, deadline monitoring, operations organization, project administrative management, and continuous process improvement to ensure deliverable quality.

    Here are some tasks performed:
    - Support change management,
    - Impact analysis on organization and work process,
    - Monitor and verify project progress
    - Creation of recipe plans
    - Update control
    Process improvement Dashboard creation Operations organization
  • Visana
    Back-Office Manager
    BANKING AND INSURANCE
    February 2018 - December 2025 (7 years and 10 months)
    Lausanne, Switzerland
    Management of an administrative team, process optimization, back-office activities coordination, file tracking, continuous improvement, priority management, and ensuring service quality.

    Here are some tasks performed:
    - procedures
    - administrative organization
    - Excel table creation,
    - tracking tables,
    - statistical data analysis
    - digital filing
    - project management
    Digital filing and archiving
  • Atelier-Armonia
    Independent
    January 2026 - Today (7 months)
    Lausanne, Switzerland
    I support freelancers and SMEs in organizing their administrative management: document organization, email management, creation of tracking tools, personalized templates, and administrative process optimization.

    Here are some tasks performed:
    - administrative organization
    - organizational advice
    - mailbox management
    - template creation,
    - administrative improvement
    - document management
    - organization, management of professional moves
    Process optimization Mailbox management and organization Creation of tracking tools Creation of communication tools Performance improvement

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